Remote Annex 6300 Hardware Installation Guide Part No. 166-024-154 June 1996 Rev.
Copyright © 1996 Bay Networks, Inc. All rights reserved. Printed in the USA. June 1996. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Bay Networks, Inc.
Electromagnetic Compatibility Statements FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Japan/Nippon Requirements Only Voluntary Control Council for Interference (VCCI) Statement Voluntary Control Council for Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Council for Interference by Data Processing Equipment and Electronic Office Machines that are aimed at preventing radio interference in commercial and/or industrial areas.
Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Notice to Users of ISDN Service The following instructions are provided to ensure compliance with the Federal Communications Commission (FCC) Rules, Part 68. 1 All direct connections to ISDN lines must be made using standard plugs and jacks. 2 Before connecting your unit, you must inform the local telephone company of the following information: Port ID REN/SOC FIC USOC PRI ISDN 6.
Revision Level History Revision Description A1 Initial release incorporating the 166-024-837 Addendum..
Revision Level History viii Remote Annex 6300 Hardware Installation Guide
Contents Preface About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Printing Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 addr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents xii Remote Annex 6300 Hardware Installation Guide
Figures Figure 1-1. The Remote Annex 6300 as a Remote Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2. Remote Annex 6300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Figure 1-3. Remote Annex 6300 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Figure 1-4. Remote Annex 6300 Rear Panel. . . . . . . . . . . . . .
Tables Table 1-1. Modem Port Status LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 1-2. Network/Status Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 2-1. Remote Annex 6300 Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 3-1. ROM Monitor Commands . . . . . . . . . . . . . . . . . . . . . . .
Preface T his guide describes what a network administrator needs to know to install a Remote Annex 6300 on a local area network (LAN). The Remote Annex Software Installation Notes describe how to install the software. The Annex Administrator’s Guide for UNIX provides configuration information.
Preface Appendix A Port Pins and Signals This appendix details the connectors located on the rear panel of the Remote Annex 6300. Appendix B Connectors and Jumpers This appendix describes the loopback connectors and jumper settings for the Remote Annex 6300. Appendix C Modem Carrier Card Upgrade Instructions This appendix describes how to install the modem carrier card into the Remote Annex 6300.
Preface Convention: Represents: bold Bold indicates commands, pathnames, or filenames that must be entered as displayed. italics In the context of commands and command syntax, lowercase italics indicate variables for which the user supplies a value. [] In command dialogue, square brackets indicate default values. Pressing Return selects this value. Square brackets appearing in command syntax indicate optional arguments.
Preface Related Documents Each Remote Annex hardware platform ships with the appropriate hardware guide. The remaining documentation is included with the software.
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Technical Support and Online Services How to Get Help Use the following numbers to reach your Bay Networks Technical Response Center: xxiv Technical Response Center Telephone Number Fax Number Billerica, MA 1-800-2LANWAN (508) 670-8765 Santa Clara, CA 1-800-2LANWAN (408) 764-1188 Valbonne, France (33) 92-968-968 (33) 92-966-998 Sydney, Australia (612) 9927-8800 (612) 9927-8811 Tokyo, Japan (81) 3-5402-0180 (81) 3-5402-0173 Remote Annex 6300 Hardware Installation Guide
Chapter 1 Introduction T he Remote Annex 6300 is a dial-in remote access server that supports mixed traffic, such as analog modems, V.120 ISDN Terminal Adapters, and devices supporting synchronous PPP.
Chapter 1 Introduction Remote Annex 6300 Description The Remote Annex 6300 is a Primary Rate ISDN server that houses up to 32 modems to provide the flexibility of terminating calls originated by analog modems, terminal adapters, and routers. Figure 1-2 illustrates a Remote Annex 6300.
Chapter 1 Introduction PRI Interface This interface resides on the MLB in the form of a module whose RJ45 connector is accessible through the rear panel of the Remote Annex 6300. This interface is controlled by a second 486DX2 processor, whch also controls the internal modems. Memory The MLB has 8 megabytes of main DRAM, and an additional 4 megabytes of DRAM is used by the PRI interface controller. Flash Memory The MLB supports 2 megabytes of Flash memory.
Chapter 1 Introduction ROM Monitor When the Remote Annex completes its self tests, the console displays the ROM monitor prompt. The ROM monitor is an interactive command interpreter that is used to define configuration parameters. All of the information that the Remote Annex needs to boot an operational image is defined using the ROM monitor and its command set. ROM Monitor commands are issued from a console terminal connected to the console port on the Remote Annex’s front panel.
Chapter 1 Introduction Front Panel The Remote Annex 6300 front panel consists of: ❑ Modem Port Status LEDs ❑ Modem Configuration Status LEDs ❑ PRI Channel Status LEDs ❑ Network /Status Alarms ❑ Reset Button ❑ Power LED Figure 1-3 illustrates the Remote Annex 6300 front panel. The front panel components are described in the following paragraphs.
Chapter 1 Introduction Front Panel Components Modem Port Status LEDs The Remote Annex 6300 has two status LEDs for each modem port (up to 32, if installed). The status LEDs display modem port status during system operation. Table 1-1 describes the modem port status LEDs. Table 1-1. Modem Port Status LEDs LED Description CD CD (Data Carrier Detect) LED is green and ON when carrier has been detected by the corresponding modem.
Chapter 1 Network/Status Alarms Introduction The six Network/Status Alarms, labeled RED, YEL, BLU, TEST, SYNC, and LOS, display PRI network activity during system operation. The front panel also has four system status LEDs labeled ATTN, STAT, TRAF, and STATUS that display operational status conditions for the Remote Annex 6300. Table 1-2 describes the alarms. Technical Support personnel can use this information to diagnose problems.
Chapter 1 Introduction Table 1-2. Network/Status Alarms (continued) Reset Button 1-8 Alarm Description LOS RED LOS LED is ON when the PRI interface is detecting no signal (pulses) on the network interface receiver. When a LOS condition exists, the PRI interface transmits unframed all ones (AIS) to the network. ATTN The ATTN (Attention) LED is amber and ON when the Remote Annex 6300 requires operator attention. The LED is flashing when there is a problem.
Chapter 1 Power LED Introduction The Power LED is ON when the Remote Annex 6300 is connected to an AC power source and switched ON.
Chapter 1 Introduction Rear Panel Components PRI ISDN Interface Port The PRI ISDN Interface port comes with an 8-pin, RJ48C port for attaching the PRI ISDN Interface cable connector. The PRI ISDN Interface provides access to a digital PRI ISDN line. Ethernet Ports The Remote Annex 6300 comes with auto-sensed 10Base2, 10Base5, and 10BaseT Ethernet connectors. Connect to your LAN using one of the following: ❑ 10Base2 (Thin Ethernet) Ethernet port with a BNC connector.
Chapter 1 Introduction Power Select Switch The Power Select switch selects the operational voltage range. The Remote Annex 6300 automatically compensates for variation within the voltage range. The 110V position allows operation in the 90 to 130 VAC range; the 220V position allows operation in the 180 to 260 VAC range. AC Line Socket The AC line socket supplies power to the unit through the AC power cord. The AC power cord plugs into this socket.
Chapter 1 Introduction ❑ ❑ ❑ Operating humidity: 5% to 95% relative humidity, non-condensing ❑ Non-operating humidity: 5% to 95% relative humidity, non-condensing ❑ Operating shock: 10G peak 1/2 sine wave, 11 ms duration ❑ Operating vibration: random vibration 1.
Chapter 2 Installing the Remote Annex 6300 T his chapter describes how to install your Remote Annex 6300 hardware and connect it to your Ethernet network.
Chapter 2 Installing the Remote Annex 6300 Connecting the Remote Annex to a LAN requires the following equipment: ❑ The appropriate network cable (e.g., Ethernet transceiver cable) for connecting to a LAN or an Ethernet loopback connector. ❑ The console port cable (supplied with software) and a console terminal.
Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Bracket to the Remote Annex 6300 Attach the front mounting bracket to the Remote Annex 6300 as follows: 1 Remove the mounting bracket from its package. 2 Remove three screws from the front of the cover on each side of the Remote Annex 6300, as shown in Figure 2-1. Save these screws; you will need them later to install the front mounting bracket. 3 Install front mounting bracket to the device using the six screws previously removed.
Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Bracket and Device to the Rack Attach the mounting bracket to the rack as follows: 1 Position the Remote Annex horizontally, facing forward in the rack. 2 Align the holes in the mounting bracket with the holes in the rack. 3 Insert the mounting screws and tighten the screws to attach the front of the Remote Annex 6300 to the front rack (see Figure 2-2).
Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Bracket to the Remote Annex 6300 Attach the rear mounting bracket to the Remote Annex 6300 as follows: 1 Remove the mounting brackets and hardware kit from its package. 2 Remove two screws from the rear of the cover on each side of the Remote Annex 6300, as shown in Figure 2-3. Save these screws; you will need them later to install the rear mounting bracket.
Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Bracket and Device to the Rack Attach the mounting bracket to the rack as follows: Position the Remote Annex horizontally, facing forward in the rack. 2 Align the holes in the mounting bracket with the holes in the rack. 3 Insert the mounting screws and tighten the screws to attach the Remote Annex 6300 to the rack (see Figure 2-4). ISDN PRI CONSOLE 10BASE5 10BASE2 115 1 10BASET LINK Figure 2-4.
Installing the Remote Annex 6300 ISDN PRI CONSOLE 10BASE5 10BASE2 115 Chapter 2 10BASET LINK Thick Ethernet (10Base5) Twisted-Pair Ethernet (10BaseT) Thin Ethernet (10Base2) Figure 2-5.
Chapter 2 Installing the Remote Annex 6300 1 Verify that both sides of the T-connector are connected to the Thin Ethernet cable. If the Remote Annex 6300 is the last device on the Thin Ethernet segment, make sure that one side of the T-connector is connected to the cable and the other side is connected to a network terminator. 2 Plug the T-connector on the Thin Ethernet cable (RG-58 coaxial cable) into the 10Base2 Ethernet connector located on the rear panel of the Remote Annex 6300.
Chapter 2 Installing the Remote Annex 6300 Connecting Thick Ethernet (10Base5) Cable To connect Thick Ethernet (10Base5) or equivalent transceiver cable, you must have already installed a 10Base5 Ethernet network cable. Follow these steps to connect the Remote Annex 6300 to a Thick Ethernet cable (see Figure 2-7): 1 Make sure the transceiver cable is plugged into the Ethernet network.
Chapter 2 Installing the Remote Annex 6300 Connecting Twisted Pair Ethernet (10BaseT) Cable Follow the steps in this section to connect Twisted Pair (10BaseT) Ethernet cable to the Remote Annex 6300 (see Figure 2-8): 1 Insert the connector located on the Twisted Pair Ethernet cable into the 10BaseT connector on the rear panel of the Remote Annex 6300. 2 When the connector clicks into place, the connection is secure. 3 Verify that the Link Indicator is green.
Chapter 2 Installing the Remote Annex 6300 Connecting a Console Terminal A console terminal is used to access the ROM Monitor and boot the Remote Annex 6300 for the first time. Follow the steps in this section to connect a console terminal to the console port located on the rear panel of the Remote Annex 6300. 1 Connect the console terminal’s I/O connector to the cable (the accessory kit includes a cable) using a DB-25 DTE drop adapter (see Figure 2-9). Figure 2-9.
Chapter 2 Installing the Remote Annex 6300 2 Plug the 8-pin connector into the console port located on the back panel of the Remote Annex 6300 (Figure 2-10). When the connector clicks into place, the connection is secure. Appendix A describes the console port’s signal/pin allocation. Figure 2-10. Connecting a Console Terminal 3 Turn on the console terminal and set the terminal to 9600 baud, eight data bits, no parity, one stop bit, and XON/XOFF flow control.
Chapter 2 Installing the Remote Annex 6300 Connecting the PRI ISDN Interface A PRI ISDN Interface is used to connect the Remote Annex 6300 to an ISDN line. Follow the steps in this section to connect the ISDN line to the PRI ISDN Interface port located on the rear panel of the Remote Annex 6300. 1 Plug the RJ48C connector located on the PRI ISDN Interface Cable into the PRI ISDN Interface port located on the rear panel of the Remote Annex 6300 (see Figure 2-11).
Chapter 2 Installing the Remote Annex 6300 Powering Up and Testing the Remote Annex 6300 Power-up and test your Remote Annex 6300 as follows: 1 Verify the Remote Annex 6300’s operational power range. Check that the power select switch is set to the 110V position for operation in the 90 to 130 VAC range, or to the 220V position for operation in the 180 to 260 VAC range (see Figure 2-12). ISDN PRI CONSOLE 10BASE5 10BASE2 115 Power Select Switch 10BASET LINK Figure 2-12.
Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 now runs its ROM-resident power-up diagnostics. The LEDs light and then turn off, except for some status LEDs. The ROM-resident, power-up diagnostics take 2 to 3 minutes to complete. If the diagnostics complete successfully, the Remote Annex 6300 either enters Setup Mode and waits for configuration data to be entered or boots its operational image from Flash. Figure 2-13.
Chapter 2 Installing the Remote Annex 6300 If the ATTN LED is ON or flashing, one of the following failures has occurred (see Chapter 4 for more details): ❑ Remote Annex hardware failure; contact technical support. ❑ Network or network interface failure; error message displays on the console. If a network or network interface failure occurs, typing q accesses the ROM Monitor prompt. Check the network connection and then see net on page 3-23. 3 Verify the Remote Annex 6300’s hardware configuration.
Chapter 2 4 Installing the Remote Annex 6300 Record the Remote Annex’s Ethernet address for future reference. At the monitor prompt, type addr -d and press display looks similar to this: Return . The screen monitor:: addr -d Ethernet address (hex): 00-80-2D-XX-XX-XX Internet address: Subnet mask: 255.255.0.0 Broadcast address: 0.0.0.0 Preferred Load Host address: Preferred Dump Host address: 0.0.0.0 Load/Dump Gateway address: 0.0.0.
Chapter 2 Installing the Remote Annex 6300 Installing to and Loading from a UNIX Host This section describes how to install the Remote Annex 6300’s operational software and image to a UNIX host (see the Annex Administrator’s Guide for UNIX for more details). 1 Install the image on a UNIX host. The software installation notes describe how to do this. If you have a BOOTP server (see Chapter 3), boot the Remote Annex 6300. Otherwise, continue to the next step.
Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 supports the BOOTP and RARP protocols. Use these protocols to obtain boot information from a UNIX host without requiring any manual set-up on the Remote Annex 6300. ❑ BOOTP allows a diskless client to determine its IP address, the IP address of the server, and the name of the file to be loaded into memory. ❑ RARP maps a hardware address into an IP address.
Chapter 2 Installing the Remote Annex 6300 In the previous example: ❑ sm is the subnet mask. ❑ gw is the load/dump gateway address. ❑ vm is the Vendor Magic Cookie. ❑ ht is host type (1=Ethernet). ❑ ha is the Remote Annex 6300’s hardware address (Ethernet Address). ❑ ip is the Remote Annex 6300’s Internet Address. When the Remote Annex 6300 receives a BOOTP response with the sm, gw, and ip set, it sets the respective parameters: subnet_mask, load_dump_gateway, and inet_addr.
Chapter 2 Installing the Remote Annex 6300 The only boot information that RARP provides is the Remote Annex 6300’s Internet address. The ROMs save this information in the inet_addr parameter. The ROMs use default information for the subnet mask and preferred load host. This means the ROMs will broadcast their requests.
Chapter 2 Installing the Remote Annex 6300 To boot your Remote Annex 6300 from Flash ROM. 1 Enter the ROM Monitor prompt from the console. 2 Set the Internet address to a valid IP address and the subnet mask to a valid mask using the addr command. 3 Set the interface sequence to self using the sequence command. 4 Boot the unit. Invoking the Console Monitor After the image boots, you can invoke a Console Monitor by pressing Return on the console.
Chapter 3 ROM Monitor Commands T his chapter describes the ROM Monitor commands. Access these commands through a terminal connected to the console port located on the back of the Remote Annex 6300. The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters.
Chapter 3 ROM Monitor Commands Default or current values for parameters are displayed in brackets. For example: Enter broadcast address [132.245.6.255]: At the prompt, enter a different value, or press displayed value unchanged. Return to leave the You can use unique abbreviations for all ROM Monitor commands except erase. For example, enter boot as bo, and enter net as n.
Chapter 3 ROM Monitor Commands Table 3-1. ROM Monitor Commands (continued) Command Description Use boot [-l] [] Erases the existing Flash memory and copies a new image to Flash. Upgrading or replacing the Flash image. config Displays the current hardware configuration and revision levels. Identifying your hardware, memory, and ROM versions. console-baud Changes the console port’s baud rate. Configuring the console port for remote maintenance. erase Erases non-volatile memory.
Chapter 3 ROM Monitor Commands Table 3-1. ROM Monitor Commands (continued) Command Description Use mop [-d] Displays and sets EEPROM values relevant to VAX/VMS network addressing, including the MOP load/dump address. Loading software from a DEC VMS host. This command is not used for this configuration of the Remote Annex 6300. net Executes an Ethernet transceiver loopback test. Checking your Ethernet connection. option_key [-d] Sets or displays the option key. Checking your option key setting.
Chapter 3 ROM Monitor Commands addr The addr command displays and sets several Remote Annex 6300 operating parameters (EEPROM values) relevant to IP network addressing: ❑ Internet address. ❑ Subnet mask. ❑ Broadcast address. ❑ Preferred Load Host address. ❑ Preferred Dump Host address. ❑ Load/Dump Gateway address. ❑ Type of IP Packet encapsulation. ❑ Load Broadcast The addr -d command displays the unit’s ROM-resident Ethernet address in hexadecimal notation.
Chapter 3 ROM Monitor Commands The addr command display looks like this: monitor:: addr Enter Internet address []:: 192.9.200.214 Internet address: 192.9.200.214 Enter Subnet mask [255.255.0.0]:: Enter Broadcast address [0.0.0.0]:: 192.9.200.0 Broadcast address: 192.9.200.0 Enter Preferred Load Host address []:: 192.9.200.88 Preferred Load Host address: 192.9.200.88 Enter Preferred Dump Host address [0.0.0.0]:: 192.9.200.88 Preferred Dump Host address: 192.9.200.
Chapter 3 ROM Monitor Commands The Remote Annex 6300 must have an Internet (IP) address in its memory before it can load its operational image across the Ethernet via the IP protocol. Therefore, you must enter the IP address before booting the Remote Annex 6300 from a UNIX load host. If you do not define a subnet mask, the Remote Annex 6300 uses the generic mask for the specified IP address. The Remote Annex 6300 tries to boot from a preferred UNIX load host.
Chapter 3 ROM Monitor Commands boot The boot command requests the loading of appropriate Remote Annex 6300 operating software from a cooperating host. The command syntax is: boot [–lv | filename] Typing the letter q or Control -C interrupts the boot. If you try to boot with a non-existent image file name, the Annex will hang as it searches for the image. You must press the Reset button to recover. A successful boot disables the ROM Monitor.
Chapter 3 ROM Monitor Commands When the Remote Annex 6300 begins to boot, it displays the load server host’s Internet address. If the unit does not boot successfully after several attempts, it displays a boot attempt failed message; if the unit has opened the boot file and an error occurs during the boot process, it displays a boot error report on the console and returns to the ROM Monitor. The boot error report can help determine the cause of the boot failure (see Boot Error Report on page 4-11).
Chapter 3 ROM Monitor Commands The boot command display (using bfs) looks like this: monitor:: boot Enter boot file name[(ip) “oper.63.enet”,\ (mop) “OPER_63_ENET.SYS”]:: Requesting default boot file “OPER_63_ENET.SYS” for MOP/VMS\ loads and “oper.63.enet” for all other protocols. Unanswered requests shown as ‘?’,transmission errors as ‘*’. Requesting boot from 192.9.200.88 via Ethernet... Booting BFS file using open delay of 8 Booting BFS file from 192.9.200.88 Header received OK.
Chapter 3 ROM Monitor Commands The boot –l command downloads and saves the operational image to non-volatile memory, erases the existing Flash memory, copies the new image from non-volatile memory to Flash memory, and then executes the image. After executing a boot –l, the ls command may not show the newly-loaded image. The boot –l command display looks like this: monitor:: boot –l Enter boot file name [(ip) “oper.63.enet”, \ (mop) “OPER_63_ENET.SYS”]:: Requesting default boot file “OPER_63_ENET.
Chapter 3 ROM Monitor Commands Use boot –l only when reloading your Flash memory. Typically, you reload your Flash memory when you are upgrading to a new version of software. Make sure that you have a properly configured load host available or you will erase erase your image from Flash and will not be able to load a new one. The boot –v command displays the boot in verbose mode. This output includes the turnaround time in milliseconds for each request.
Chapter 3 ROM Monitor Commands config The config command displays the current configuration information and revision levels for the Remote Annex 6300. The config command displays revision information, the amount of memory installed, T1 or E1 configuration information, and a description of the number and type of modems installed.
Chapter 3 ROM Monitor Commands console-baud The console-baud command changes the console port’s baud rate. Thus, the console port can interface with any modem to which it is connected. When the baud rate is entered as auto, the Remote Annex 6300 detects the baud rate of the incoming line and adjusts its baud rate accordingly. This command provides support for remote troubleshooting.
Chapter 3 ROM Monitor Commands To provide remote access to the Remote Annex 6300 ROMs: 1 2 3 From a site local to the Remote Annex 6300: ❑ Put the Remote Annex in test mode so the monitor prompt appears on the console. ❑ Set the modem to auto-answer mode. From the Remote Annex 6300 console port: ❑ At the monitor prompt, enter console-baud. ❑ At the Select Baud Rate prompt, enter the appropriate baud rate or auto. ❑ Connect the modem to the Remote Annex’s console port.
Chapter 3 ROM Monitor Commands erase The erase command erases the contents of non-volatile memory, including the Remote Annex 6300’s Internet address. This command also restores the parameters to their factory defaults. The syntax is: erase If the self-boot option is installed, the erase command prompts for the non-volatile memory to erase: EEPROM or FLASH.
Chapter 3 ROM Monitor Commands If the self-boot option is not used, the command display looks like this: monitor:: erase Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing 65504 bytes of non-volatile memory. Please wait... 16K->|Data 0x0 .................................................
Chapter 3 ROM Monitor Commands help Entering help, or ?, displays brief descriptions of the Remote Annex 6300 ROM Monitor commands.
Chapter 3 ROM Monitor Commands image The image command sets and displays the name of the image file containing the Remote Annex 6300’s software. The syntax is: image [–d | filename] The filename argument permits up to 100 characters. To return the image name to its default, enter a pair of double-quote characters (""). The default image name is oper.63.enet. The image command display looks like this: monitor:: image Enter Image name: [(ip)"oper.63.enet", \ (mop) "OPER_63_ENET.
Chapter 3 ROM Monitor Commands ipx This release does not support this command. The ipx command sets several parameters associated with IPX booting and dumping. This is useful when loading the Remote Annex 6300’s operational image from a Novell file server. The syntax is: ipx [–d] The ipx command display looks like this: monitor:: ipx Enter IPX file server name []:: mars Enter Frame type, 0=802.3 1=Ethernet II 2=802.2 3=SNAP\ [802.
Chapter 3 ROM Monitor Commands lat_key The lat_key command allows you to set the LAT key from the ROM monitor. The lat_key is optional and may be purchased separately.
Chapter 3 ROM Monitor Commands mop This release does not support this command. The mop command sets the MOP load/dump address. This is useful when the loading the Remote Annex 6300’s operational image from a VAX VMS load host.
Chapter 3 ROM Monitor Commands net The net command executes an Ethernet transceiver loopback test on the local area network. The command syntax is: net The net command display looks like this: monitor:: net Network test – PASSED This transceiver loopback test sends out a short test packet from the Remote Annex 6300 through the transceiver to test the integrity of the network.
Chapter 3 ROM Monitor Commands Failing this test indicates that either the Remote Annex 6300, its transceiver cable, its transceiver, or the Ethernet, is bad. Isolate the failure by using this test and the Ethernet loopback connector. Any of the following conditions can cause these test failures: 1 The Remote Annex 6300 has faulty Ethernet port electronics. To test for this condition, connect the Ethernet loopback connector directly into the network connector. Run the net test again.
Chapter 3 ROM Monitor Commands option_key The option_key command loads an option key from the ROM monitor.
Chapter 3 ROM Monitor Commands ping The ping command sends an Internet Control Message Protocol (ICMP) mandatory ECHO_REQUEST datagram to elicit an ICMP ECHO_RESPONSE from a host or gateway. ECHO_REQUEST datagrams (pings) have an IP and ICMP header, followed by a structured time value and an arbitrary number of pad bytes that fill out the packet.
Chapter 3 ROM Monitor Commands ports The ports command tests the PRI interface port. The syntax is: ports To test the PRI port, the interface must be connected to a loopback plug. No external clocking is required. When invoked, the command displays a menu of options. The following is a sample screen display for a T1 or E1 version of the Remote Annex 6300. monitor:: ports Some Important Notes: - These tests require the PRI port to have a loopback plug installed.
Chapter 3 ROM Monitor Commands sequence The sequence command edits the load/dump interface list. This list determines the order of the network interfaces the Remote Annex 6300 will use for loading and dumping. The default, net, uses the LAN interface. If the Remote Annex 6300 fails to boot using the first interface, it will try the next interface. The command syntax is: sequence [–d] | [interface[,interface]. . .] Specify the LAN interface by selecting net. Separate each interface with a comma or a space.
Chapter 3 ROM Monitor Commands stats The stats command displays current network statistics gathered by the ROM. Use stats along with the boot command to help isolate problems. Table 3-2 describes the network statistics displayed by the stats command.
Chapter 3 ROM Monitor Commands Table 3-2. Network Statistics (continued) 3-30 Statistic Description Bus Wait Drops The number of packets dropped due to waiting too long for a bus to become available. Bad Types/ Lengths The number of unknown packet types if Ethernet IP encapsulation is being used. The number of packets with illegal lengths if IEEE 802.2/802.3 IP encapsulation is being used. Frames Sent The number of frames sent.
Chapter 4 Troubleshooting Procedures T he Remote Annex 6300’s front panel contains a number of LEDs that provide information about normal operations and about problems that occur. Use these LEDs and the ROM Monitor commands to diagnose problems. Figure 4-1 illustrates the Remote Annex 6300’s front panel LEDs.
Chapter 4 Troubleshooting Procedures Table 4-1. Remote Annex 6300 Front Panel LEDs LED(s) Description Modem Status The Remote Annex 6300 has two status LEDs for each modem port (up to 32): CD - Data Carrier Detect is a green LED and is on when the carrier has been detected on the telephone line on the corresponding modem. TX/RX - TX/RX is a green LED that flashes to indicate that the corresponding modem is transmitting or receiving data.
Chapter 4 Troubleshooting Procedures Table 4-1. Remote Annex 6300 Front Panel LEDs (continued) LED(s) Description Network/ Status Alarms (continued) TEST - RED network TEST LED is ON when the ISDN Network Interface is looped back. Loopback tests are activated either locally by the user or by the telephone company. SYNC - GREEN SYNC LED is ON when the PRI interface is properly synchronized with the received network signal and is receiving proper framing information.
Chapter 4 Troubleshooting Procedures In addition to the front panel LEDs, the Remote Annex 6300 contains a Link LED on the rear panel. The Link LED is green when an active 10BaseT segment is attached. During power-up and booting, it is more difficult to diagnose problems because they can originate in the Remote Annex 6300, the transceiver, the Ethernet, or the load server host. However, the LEDs provide both a progress report and an error display to assist you in troubleshooting.
Chapter 4 Troubleshooting Procedures Normal Mode Remote Annex 6300 Diagnostics Following power-up or reset, the Remote Annex 6300 enters Normal mode. The following subsections describe both the possible error and error-free conditions that can occur during power-up and booting in Normal mode. Normal Mode Error-free Sequence Table 4-2 summarizes the LED display states during error-free power-up in Normal mode. The following subsections describe these states. Table 4-2.
Chapter 4 Troubleshooting Procedures Activity N2: Testing the Hardware During the power-up sequence, the Remote Annex 6300 runs a series of self-test diagnostics. These diagnostics test internal hardware functions. If a test fails, the ATTN and STAT LEDs flash and an error message is displayed on the console port. The Ethernet LED (Link LED) lights for a few seconds, then the TRAF LED flashes during the power-up self-tests. After the self-tests complete, only the STAT and Ethernet Link LED remain on.
Chapter 4 Activity NE5: Booted Wrong Image Troubleshooting Procedures The Remote Annex 6300 loaded the wrong image. Press the Reset button for 3 seconds to reset the device. Following is a list of ways to prevent this problem in the future: ❑ Make sure that you configure the Remote Annex 6300 with the appropriate image. ❑ Be sure that the image you are booting has the right name. Don’t rename the image file unless you are making a copy for safe keeping.
Chapter 4 Troubleshooting Procedures Table 4-4. Normal Mode Error LED States STAT Green ATTN Amber TRAF Green T1: Testing LEDs ● ● ● T2: Testing Hardware ● ✕ ■ T3: At Monitor Prompt ● ● ■ Activity Key: ● On continuously. ✕ ■ ◆ Off. Flashing irregularly. Flashing regularly (about 1Hz). Activity T1: Testing LEDs All front panel LEDs light for a few seconds, then all but the Ethernet Link LED turns off. This sequence confirms that all LEDs are operational.
Chapter 4 Troubleshooting Procedures Setup Mode Error States Table 4-5 contains a description of the LEDs that are used to describe errors that occur at different stages of the system start-up process. If the Remote Annex 6300 fails while testing the hardware, (state T2), the error condition is hardware failure TE2. A description of each error condition follows Table 4-5. Table 4-5.
Chapter 4 Troubleshooting Procedures Boot Failures The procedures for troubleshooting a power-up failure established that: ❑ The hardware is functional. ❑ The Ethernet interface is functional. ❑ The Remote Annex 6300 can communicate with the Ethernet. If the Remote Annex 6300 still is not booted, you must pinpoint the problem. The boot error report can help in this process. The Remote Annex generates a boot error report only if it opens the boot file and an error occurs during the boot process.
Chapter 4 Troubleshooting Procedures Boot Error Report If an error occurs, a Remote Annex 6300 boot error report is generated only if the Remote Annex 6300 has opened the boot file. The report is displayed using the following format: BOOT ERROR REPORT (for BFS files only) Boot attempt from host nn.nn.nn.
Chapter 4 Troubleshooting Procedures Table 4-6. Errors from Last ERPC Layer Invocation Error Description H/W errors The Remote Annex 6300 sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote Annex 6300 LAN interface. Use the net command to isolate the problem (see page 3-23). Msgs from wrong host The Remote Annex 6300 received a message from an incorrect host.
Chapter 4 Troubleshooting Procedures Table 4-8. Errors from Last Open Request Error Description ARP errors Address Resolution Protocol (ARP) errors indicate that the Remote Annex 6300 is configured to boot from a specified host, but the host would not transmit its Ethernet address to the Remote Annex 6300. Possibly, the Remote Annex 6300 configuration includes the wrong IP encapsulation. ERPC layer errors See Table 4-6.
Chapter 4 Troubleshooting Procedures ❑ The IP encapsulation type. Many systems have hardware Ethernet interfaces that are IEEE 802.3 compliant, but very few actually do 802.3 IP packet encapsulation. Use the default, Ethernet, unless you know absolutely that your LAN does 802.2/802.3 IP packet encapsulation. You can use the defaults for the name of the image file containing the Remote Annex 6300’s software and the address of the preferred load server host.
Chapter 4 Troubleshooting Procedures UNIX Host on the LAN When troubleshooting a UNIX host on the LAN, make sure that: ❑ The host is booted and functioning properly. ❑ The host can communicate with other network nodes using standard UNIX networking features and utilities. ❑ All Remote Annex 6300 software is installed properly on the host (see theRemote Annex Software Installation Notes ). ❑ The erpcd daemon or tftp server, which loads the operational image to the Remote Annex 6300, is running.
Chapter 4 Troubleshooting Procedures The host displays erpc_return 0 if it successfully receives a request and is sending out an affirmative response. If any Remote Annex 6300related files are missing or cannot be installed, contact technical support. A PC host running the UNIX operating system has the erpcd daemon (provided with the distribution and installed in /etc) running in the background on the PC.
Chapter 4 Troubleshooting Procedures Remote Annex 6300 Dumps The Remote Annex 6300 dumps its memory image to a host running load server software when certain software or hardware events occur. Table 4-9 shows the LED states during a dump. Dump files are generated for use by technical support personnel only. Events that trigger Remote Annex 6300 dumps are: ❑ Non-recoverable hardware or software errors. ❑ Software fails to reset the Remote Annex 6300’s watchdog timer.
Chapter 4 Troubleshooting Procedures The Remote Annex 6300 sends a dump file to a preferred load dump host. If you do not define this host by specifying an address, the Remote Annex 6300 broadcasts a request and dumps to the first host that responds. The Remote Annex sends a dump to the /usr/spool/erpcd/bfs directory on the dump host. The /usr/spool/erpcd/bfs directory is a default pathname and can be changed.
Chapter 4 Troubleshooting Procedures Each dump file contains a complete image of the Remote Annex 6300 RAM memory and hardware state. The amount of space required for a dump file varies according to the port configuration. The ROM Monitor config command displays the amount of memory for the Remote Annex 6300. Table 4-10 shows sample dump file names. All pathnames are relative to the file /usr/spool/erpcd/bfs. Table 4-10.
Chapter 4 4-20 Troubleshooting Procedures Remote Annex 6300 Hardware Installation Guide
Appendix A Port Pins and Signals T his appendix identifies the signals and the associated pins used by the following Remote Annex 6300 ports: ❑ Console Port. ❑ 10Base2 Ethernet Port. ❑ 10Base5 Ethernet Port. ❑ 10BaseT Ethernet Port. ❑ PRI ISDN Interface. Console Port Figure A-1 illustrates the console port. Table A-1 lists the console port pin/signal allocations. 1 8 Figure A-1.
Appendix A Port Pins and Signals Table A-1. Console Port Pin/Signal Allocations Pin Number Signal 1 RTS – 2 DTR – 3 TXD – 4 DCD + 5 RXD + 6 GND 7 Unused 8 Unused 10Base2 Ethernet Port Figure A-2 illustrates a 10Base2 BNC Ethernet port. Coaxial Center Conductor Coaxial Shield Figure A-2.
Appendix A Port Pins and Signals 10Base5 Ethernet Port Figure A-3 illustrates a 10Base5 Ethernet transceiver port. Table A-2 lists the connector’s pin/signal allocations. 8 1 15 9 Figure A-3. 10Base5 Ethernet Port Table A-2.
Appendix A Port Pins and Signals 10BaseT Ethernet Port Figure A-4 illustrates a 10BaseT Ethernet port receptacle. Table A-3 lists the receptacle’s pin/signal allocations. 1 8 Figure A-4. 10BaseT Ethernet Port Table A-3.
Appendix A Port Pins and Signals PRI ISDN Interface Figure A-5 illustrates a PRI ISDN Interface port connector. Table A-4 lists the port’s pin/signal allocations. 1 8 Figure A-5. PRI ISDN Interface Port Receptacle Table A-4.
Appendix A A-6 Port Pins and Signals Remote Annex 6300 Hardware Installation Guide
Appendix B T Connectors and Jumpers his appendix describes the loopback connectors. Loopback Connectors 10Base2 Ethernet Loopback Connector The 10Base2 loopback connector is a 22-Ohm BNC terminator plug. This plug places a 22-Ohm resistor between the BNC plug’s center coaxial line and shield. 10Base5 Ethernet Loopback Connector The 15-pin male Ethernet 10Base5 loopback connector is equipped with a LED that confirms the presence of the +12-volt transceiver drive voltage.
Appendix B B-2 Connectors and Jumpers Remote Annex 6300 Hardware Installation Guide
Appendix C Modem Carrier Card Upgrade Instructions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28, or 32 internal modems. The Remote Annex 6300 modem carrier upgrade kit enables you to add modems to the Remote Annex 6300 by adding a carrier card and modem card to your existing platform.
Appendix C Modem Carrier Card Upgrade Instructions Disassembly Instructions The following instructions describe how to disassemble the Remote Annex 6300. These instructions assume that you are facing the unit’s rear panel. Figure C-1 illustrates the instructions. 1 Unplug the unit. 2 Disconnect all the cables. 3 Remove the screws from the side and back of the unit. 4 Slide the cover back and lift the cover vertically (see Figure C-1). Screws (17 places) Figure C-1.
Appendix C Modem Carrier Card Upgrade Instructions Installation Instructions The following instructions describe how to install the modem carrier card into the Remote Annex 6300. The RA6300 modem carrier upgrade kit allows you to add modems to the Remote Annex 6300 by adding a modem carrier card, containing the modem card(s) to your existing platform. Figure C-2 illustrates the instructions.
Appendix C Modem Carrier Card Upgrade Instructions 5 Plug the power extension cable from the MLB into the modem carrier card (Connector J19), making sure that it is fully seated and secured by its locking detents. Screw, Lock Washer, and Washer (10 places) Power Extension Cable Ribbon Cables Figure C-2.
Appendix C Modem Carrier Card Upgrade Instructions Assembly Instructions To reassemble the Remote Annex 6300: 1 Lower the Remote Annex 6300’s cover onto the unit and slide it forward (see Figure C-3). 2 Secure the cover by installing the 17 screws back into the cover, starting at the rear and working to the sides. Do not over-tighten these screws. Screws (17 places) Figure C-3.
Appendix C Modem Carrier Card Upgrade Instructions Power-up and Test To run the Remote Annex 6300 power-up and test sequence: 1 Reconnect all the cables, including: ❑ The Ethernet cable ❑ The PRI ISDN Interface cable ❑ The console terminal cable ❑ The power cord 2 Turn on the unit’s power. 3 Set the Remote Annex 6300 to Test mode by pressing and holding the Reset button (located on the front panel) for three seconds (see Figure C-4).
Appendix C Modem Carrier Card Upgrade Instructions 4 Issue the config command to verify the new hardware and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and the config command indicates that the Remote Annex 6300 sees the new modems, the installation is complete.
Appendix C C-8 Modem Carrier Card Upgrade Instructions Remote Annex 6300 Hardware Installation Guide
Appendix D Modem Upgrade Instructions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28 , or 32 internal modems. The modems reside on quad modem cards. This chapter describes how to install additional quad modem cards into the Remote Annex 6300. The additional modem cards are installed onto the modem carrier card. Installation of the modem carrier card is a prerequisite for installing additional modem cards.
Appendix D Modem Upgrade Instructions Disassembly Instructions These instructions assume that you are facing the unit’s rear panel. To disassemble the Remote Annex 6300 (see Figure D-1): 1 Unplug the unit. 2 Disconnect all the cables. 3 Remove the screws from the side and back of the unit. 4 Slide the cover back and lift the cover vertically (see Figure D-1). Screws (17 places) Figure D-1.
Appendix D Modem Upgrade Instructions Installation Instructions Observe handling precautions: electrostatic-sensitive devices. To install the additional quad modem card(s)onto the modem carrier card (see Figure D-2): 1 Find the next available location on the modem carrier card into which a modem card can be installed. There are eight locations on the modem carrier card that can accommodate quad modem cards (up to 32 modems). These locations are numbered (1-4, 5-8, 912, and so on).
Appendix D Modem Upgrade Instructions Figure D-2.
Appendix D Modem Upgrade Instructions Assembly Instructions To reassemble the Remote Annex 6300: 1 Lower the Remote Annex 6300’s cover onto the unit and slide it forward (see Figure D-3). Screws (17 places) Figure D-3.
Appendix D Modem Upgrade Instructions 2 Secure the cover by installing the 17 screws back into the cover, starting at the rear and working to the sides. Do not over-tighten these screws (beyond 10 in-lbs. of torque). Power-up and Test The following instructions describe the power-up and test sequence. 1 Reconnect all the cables, including: ❑ The Ethernet cable ❑ The PRI ISDN Interface cable ❑ The console terminal cable ❑ The power cord 2 Turn on the unit’s power.
Appendix D Modem Upgrade Instructions 4 Issue the config command to verify the new hardware and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and the config command indicates that the Remote Annex 6300 sees the new modems, the installation is complete.
Appendix D Modem Upgrade Instructions Table D-1. Modem Card/S1 DIP Switch Section Assignments Modem Card Location DIP Switch Section (S1) 1-4 1 5-8 2 9-12 3 13-16 4 17-20 5 21-24 6 25-28 7 29-32 8 The following instructions detail how to remove a quad modem card and toggle its appropriate DIP switch section (on DIP switch S1) to assure that all remaining modem cards will be recognized by the Remote Annex 6300. Figure D-5 and Figure D-6 illustrate the instructions.
Appendix D Modem Upgrade Instructions Modem Card Removal Figure D-5. Removing Modem Cards from the Remote Annex 6300 4 Lift the modem card straight out of its connector, making sure not to damage any pins. 5 Referring to Table D-1, identify the S1 DIP switch section that corresponds to the location of the modem card you removed.
Appendix D Modem Upgrade Instructions 6 Locate the S1 DIP switch section and set it to the ON position (see Figure D-6). ON ON 1 2 3 4 5 6 7 8 Front of Unit DIP Switch S1 Figure D-6.
Index A Console port pin/signal allocations A-1 console port description of 1-10 console terminal description of 2-11 console-baud command 3-3, 3-14 about this guide xv AC line socket description of 1-11 addr command 3-5 examples 3-6 auto-initializing using BOOTP 2-18 auto-initilaizing using RARP 2-18 autosense Ethernet connector 1-2 D Diagnostics in normal mode 4-5 E B boot command 3-3, 3-8 examples 3-12 boot error report 4-11 boot failures 4-10 boot -l command 3-11 boot -v command 3-12 booting from F
Index F M front panel description of 1-5 features of 1-5 manual booting description 3-8 Modem cards removing D-7 modem cards installing D-3 modem carrier card features of 1-3 upgrade kit C-1 mop command 3-4, 3-22 examples 3-22 H hardware configuration displaying 3-13 during power-up 2-16 help command 3-3, 3-18 I image command 3-3, 3-19, 3-20 image -d command 3-19 image name default 3-8, 3-19 initial boot parameters setting addresses 3-5 installing additional modem cards D-3 installing the modem carrie
Index setting 3-7 PRI ISDN interface connector A-5 PRI ISDN port A-5 PRI ISDN port/pin signal allocations A-5 printing conventions xvi Q Quad modem cards removing D-7 quad modem cards installing D-3 review of 1-1 Removing quad modem cards D-7 ROM Monitor command syntax 3-1 commands 3-1 description of 1-4 list of commands 3-2 ROM monitor commands 3-2 S R rack mount installation front mount 2-2 rear mount 2-4 RARP protocol 2-19 rear panel description of 1-9 features of 1-9 related documents xviii Remote
Index serial line ports 3-27 TFTP 3-10 U UNIX boot 2-18 upgrading the Remote Annex installing the modem carrier card C-3 modem upgrade instructions D-1 modem upgrade kit D-1 removing the cover C-2, D-2 replacing the cover C-5 required tools C-1 testing the new modems D-6 W watchdog timer 1-4 weight 1-11 X Xylogics documentation xviii Index-4 Remote Annex 6300 Hardware Installation Guide
