Installation guide

4-17Remote Annex 2000 Hardware Installation Guide
Chapter 4 Troubleshooting Procedures
In test mode, both the Remote Annex 2000 and erpcd on the load
server host display boot progress reports. The Remote Annex 2000
displays its reports on the console; erpcd displays its reports on the
UNIX terminal that invokes test mode.
1 To place erpcd on the load server host into test mode, kill the erpcd
program (requires superuser privileges) and restart it using the
–D option:
# /usr/annex/erpcd –D5
2 To place the Remote Annex 2000 into test mode, hold down the
button until the Power LED blinks rapidly, then release the
button and press it again within 3 seconds. (This resets the
unit, so warn users before you do it.) Then enter:
# boot -v
When the Remote Annex 2000 boots in test mode, the console displays
the load server host’s IP address, and indicates whether it receives a
response to its Open File Request and to any of its Read File Requests.
The host’s progress report indicates receipt of any File Server
Requests and its responses to such requests. The host displays
erpc_return 0 if it successfully receives a request and is sending out an
affirmative response. If any Remote Annex 2000-related files are
missing or cannot be installed, contact technical support (see
Appendix C).
UNIX Host on a SLIP Interface
When troubleshooting a UNIX host at the end of a SLIP network
interface, make sure:
❑ The host is booted and functioning properly.
❑ The SLIP link is connected correctly.
❑ The IP addresses are correct for both sides of the SLIP link.
Test
Test