Installation guide

Remote Annex 4000 Hardware Installation Guide
Chapter 4 Troubleshooting Procedures
4-20
Remote Annex 4000 Dumps
The Remote Annex 4000 dumps its memory image to a host running
load server software when certain software or hardware events occur.
Table 4-8 shows the LED states during a dump.
Dump files are generated for use by technical support
personnel only.
Events that trigger Remote Annex 4000 dumps are:
❑ Non-recoverable hardware or software errors.
❑ Software fails to reset the Remote Annex 4000’s watchdog
timer.
❑ Software fails one or more internal consistency checks.
❑ Hardware detects an internal fault.
Table 4-8. LED States During a Dump
Key:
● On continuously.
■ Flashing irregularly.
Activity
Power
Green
Unit
Green
Net
Green
Attn
Amber
Load
Green
Active
Green
Dump
● ● ● ● ●
■