Installation guide

4-5Remote Annex 4000 Hardware Installation Guide
Chapter 4 Troubleshooting Procedures
Normal Mode Error Sequences
Table 4-2 shows the state of the LEDs when an error occurs at given
stages of the start-up process. For example, if the Remote Annex 4000
fails during the testing hardware state (N2), the error condition is
hardware failure NE2. A description of possible causes and solutions
for each error condition follows
Table 4-2.
Table 4-2. Normal Mode Error LED States
Key:
● On continuously.
✕ Off.
■ Flashing irregularly.
◆ Flashing regularly (about 1Hz).
Activity NE2:
Hardware Failure
The ROM diagnostics detected a Remote Annex 4000 hardware
problem requiring service. Call technical support.
Activity
Power
Green
Unit
Green
Net
Green
Attn
Amber
Load
Green
Active
Green
NE2: Hardware
failure
● ◆ ✕ ◆ ✕ ✕
NE3: Network test
failure
● ● ◆ ◆ ✕ ■
NE4: No IP
address or
gateway
● ● ● ◆ ◆ ✕
NE5: Booted
wrong image
● ● ● ◆ ✕ ✕