User guide

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://support.lenovo.com
Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
DownloadDrivers&SoftwareDownloaddrivers,ashtheBIOS,andupdateyour
software.
Diagnose&FixUseself-diagnostictoolstodiagnosetheproblem
yourself,searchcommunityboards,orworkwithour
VirtualAgenttoanswerquestions.
Product&ServiceWarrantyCheckyourwarrantystatusandupgradeyourwarranty.
Product&PartsDetailFindpartnumbersforreplacementparts,learnhowto
replaceparts,andviewotherpartsinformationrelated
toyourproduct.
UserGuides&Manuals
Readordownloadthedocumentationrelatedtoyour
product.
Research&Learn
Searchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprogram
Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”on
page109.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage127
.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
128ThinkCentreUserGuide