User manual

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Long periods of not in use
o If the appliance is being
transported or is out of use for
long periods in unheated places,
all remaining water must be
completely removed from the
hoses.
o Ensure the mains power is off
and then unclip the hose and
point it downwards into a basin
until all the water has emptied
out.
General troubleshooting
If your appliance does not appear to be functioning correctly, please
refer to the table below before calling the Customer Care Helpline.
Problem Cause Solution
Machine does not work on
any program.
1) Plug not in the socket
2) Not switched on
3) Power failure
4) Fuse blown
5) Door open
1) Plug it in
2) Switch it on
3) Check
4) Check
5) Close door
Does not fill with water. 1) As above
2) Tap turned off
3) Program selection knob
not positioned correctly
4) Fill hoses are kinked
1) Check
2) Turn on the tap
3) Position the
program selection
knob correctly
4) Straighten fill hoses
Water does not drain away. 1) Kink in discharge hose
2) House drain is blocked
1) Straighten
discharge hose
2) Clean drain
Water on floor around the
washing machine.
1) Leaking gasket between
tap and water inlet hose
2) House drain is blocked
3) Detergent drawer
blocked with soap
residues
1) Replace gasket
and tighten hose
and tap well
2) Clean drain
3) Clean detergent
drawer
Does not spin. 1) Water has not yet 1) Wait a few minutes