User manual

8 Help with malfunctions
Minor things can happen which visibly affect the performance of a Braille display but
which cannot be called a “real” malfunction. A few examples and hints are described
below.
1. The Braille display shows no characters.
Check that the device is switched on.
Has a program been launched which is accessing the Braille display’s port?
Was the correct port selected when the screen reader was loaded?
2. The Braille display shows odd characters.
Please check, if the display is turned upside down. In that case, change the display rotation
(see chapter 4). Check cables.
3. After switching on there is no reaction from the display either when the System
Menu is called up or a computer application is launched.
Battery may be discharged, charge device and try again.
If SuperVario does not react, turn off and wait 2 minutes before you switch it on again. If
the System Menu is still not displayed or the pins flicker quickly, please contact the Service
department.
4. SuperVario is switched on and the display suddenly stops reacting.
You have not used the display for longer than the auto-power-off time limit. Turn it on
again and move the cursor to update the display.
Defects and Repair
If SuperVario is broken – what to do?
 Did you check all settings and connections according to the manual?
 Are you sure the mains outlet is live?
Do not use a broken device! Unplug broken device from mains! Please do not hesitate to
contact your local BAUM dealer or BAUM Retec AG.
You can reach BAUM Retec AG at telephone number ([phone] in Germany. We will
help you check your VISIO and in case it is broken we can mail a service box for shipping
VISIO to our repairs department. Show this manual to the person who will help you
packing VISIO in the service box.
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