User`s manual

Troubleshooting and Support
144 Basler scout light
11.4.3 I Can Not Get the Full Frame Rate
Use this troubleshooting chart if you are attempting to run the camera at its maximum stated frame
rate and you are not able to do so.
No
Yes
When the packet size setting is set low, it increases
the number of packets that it takes to transmit an
image from the camera to the PC. This means that
it takes longer to transmit each image and
decreases the maximum possible frame rate.
Exit this chart.
No
Yes
No
Set the exposure time near to the minimum and then
use the continuous grab button to start image capture.
Can you achieve the full frame rate now?
Yes
If the exposure time is very high, it can be a limiting
factor on the maximum frame rate that can be
achieved. You will need to run with a lower exposure
time. (If this makes your image too dark, try
increasing your lighting, decreasing the f/stop on
your lens, increasing the gain setting, or increasing
the black level setting.)
Exit this chart.
No
Yes
Start the pylon Viewer software,
enter the Transport Layer group,
and check the setting for the
Packet Size parameter.
Is the packet size set the to the
maximum?
Set the packet size to the maximum and then use the
continuous grab button to start image capture.
Can you achieve the full frame rate now?
Go to the Acquisition Controls
parameter group and check the
exposure time raw setting.
Is the exposure time set near to the
minimum?
No
Yes
When you are operating the camera with an
external trigger signal, the frequency of the
signal determines the frame rate. If the
frequency is too low, you will not achieve
the maximum allowed frame rate.
Exit this chart.
Yes
No
Are you using an external trigger
signal to trigger image capture?
Increase the frequency of the trigger signal.
Does this give you an increase in the frame rate?