User`s manual
V 1 P R O F E S S I O N A L 5 . 7
92
This window contains information about your system which may be useful to a
technician should you ever find it necessary to contact Interactive Frontiers for
technical support for your V1.
If you email your support request, you should include no less than the Version number
found in the V1 section of the window, and the contents of the OS box.
Technical Support
A variety of technical support service agreement packages are available from
Interactive Frontiers. To obtain technical support, or to renew your service agreement,
please contact us directly at:
+1-734-357-2214
or visit the support website:
http://support.v1pro.com/
To locate a problem using our online Knowledge Base, click
on
FAQ
. Enter a keyword or keywords describing the
problem into the search text field, then optionally select your
product in the
Browse by Category
box, then click
Go
. For
example, if you were experiencing a problem where you only
see a pink screen inside the V1 software enter the keywords
"pink screen" into the search text field, select V1 Professional
as your product, then click
Go
. You may search for specific
error codes by entering the error number into the search box.
or email us at:
support@ifrontiers.com
The V1 Learning Center
The V1 Learning Center is an online resource designed for broadband Internet users.
The Center contains numerous tutorial videos designed to help you get the most out of
your V1. Please visit:
http://learn.v1pro.com