User`s manual

Troubleshooting and Support
Basler sprint Mono Cameras 215
1 The camera’s product ID:
2 The camera’s serial number:
3 The operating system:
4 Frame grabber that you use
with the camera:
5 CCT+ version that you use
with the camera:
6 Describe the problem in as much
detail as possible:
(If you need more space, use an
extra sheet of paper.)
7 If known, what’s the cause
of the problem?
8 When did the problem occur? After start. While running.
After a certain action (e.g., a change of parameters):
9 How often did/does the problem
occur?
Once. Every time.
Regularly when:
Occasionally when: