User`s manual

Troubleshooting and Support
Basler sprint Mono Cameras 205
8 Troubleshooting and Support
This section outlines the resources available to you if you need help working with your camera. It
also provides some basic troubleshooting information that you can use to solve problems.
8.1 Tech Support Resources
The troubleshooting resources in this section of the manual will help you to find the cause of many
common problems. If you need more assistance, you can contact the Basler technical support team
for your area. Technical support contact information is located in the title pages of this manual.
If you do decide to contact Basler technical support, please take a look at the form that starts on
page 215 before you call. Filling out this form will help make sure that you have all of the information
the technical support team needs to help you with your problem.
You will also find helpful information such as frequently asked questions, downloads, and technical
notes at our website:www.baslerweb.com.