Specifications

Niagara Release 2.3
Revised: May 22, 2002 Niagara Networking & Connectivity Guide
Chapter 5 Connecting to an ISP
Configuring Captive ISP on the JACE-4/5
5–20
Figure 5-6 Event log ISP connect and disconnect events.
Troubleshooting information is also written to the VxWorks target shell, which is
accessible via direct connect with Hyperterminal or over an IP connection with
Telnet (see “Niagara Configuration Tools,” page 2-1). You can see additional
troubleshooting information by enabling the debug parameters listed in Table 5-1. If
you cannot connect to the JACE over the Internet, you must use one of these alternate
forms of connection to view error information.
Example 5-1 shows connection troubleshooting information written to the target
shell
without the debug parameters turned on. The problem diagnosed in this
example is a lack of a dial tone on the line the modem is using to dial the ISP.
Example 5-1 Typical connection troubleshooting information as written to the VxWorks target shell.
Troubleshooting Information Description
-> [rasmgr] Handler loop pass. RAS manager sees an ISP connect
request during its execution cycle and
prepares the modem to dial.
[dialup] Trying an isp connect.
[rasmgr] Handler loop pass.
[rasmgr] Attempting to hangup.
[modem:COM2 ] Received hangup request.
[modem:COM2 ] Received wakeup message.
[modem:COM2 ] Error waiting for read in listen
[modem:COM2 ] Received error trying to process 1 msg.
[modem:COM2 ] Detected dropped CD in hangup.
[modem:COM2 ] Sleeping 0 seconds to make sure line is clear.
[modem:COM2 ] Modem should now be clear.
[modem:COM2 ] Waiting for message notification in OUTER loop.
[modem:COM2 ] Entering modem handler INNER loop with 3 message.
[modem:COM2 ] Waiting for message notification in OUTER loop.
[rasmgr] Hungup successfully.
[rasmgr] Attempting to connect to <4971020>. RAS manager sends a message to dial
the phone number of the ISP, which is
listed in the ras.properties file.
[modem:COM2 ] Received dial request.
[modem:COM2 ] Entering modem handler INNER loop with 2 message.
[modem:COM2 ] Setting modem to dial 4971020.