Specifications

Chapter 5 Connecting to an ISP
Configuring Captive ISP on the JACE-4/5
Niagara Release 2.3
Niagara Networking & Connectivity Guide Revised: May 22, 2002
5–19
E-mail
Configuration
If you are using the notification service to send e-mail notifications, you must install,
then configure the mail service with the following information provided to you by the
ISP:
• SMTP server—host name or IP address of the simple mail transfer protocol
(SMTP) server. On the Config tab of the mail service, enter this in the
smtpHost text box.
• E-mail address—the e-mail address the ISP has assigned to the mailbox
(typically in the form [e-mail]). On the Config tab of the mail
service, enter this in the fromAddress text box.
• User name—the user name for the mail account. Typically this will be the
username portion of the e-mail address. On the Config tab of the mail service,
enter this in the username text box.
• Password—the password for the mail account. On the Config tab of the mail
service, enter this in the password text box.
For more information on setting up the mail service and e-mail notifications, see the
Niagara Standard Programming Reference.
Troubleshooting Connection Problems
The Niagara daemon (not the Niagara station) initiates and manages all ISP
connections. The daemon must handle the dial-up duties because it is sometimes
desirable for the JACE-4/5 to connect to the ISP while the station is not running
(during a software upgrade, for example).
Since the connection is managed by the daemon and not the Niagara station,
diagnostic output will not appear in the standard output window of the station
(accessible via Admin Tool). However, the JACE-4/5 does log ISP connect and
disconnect events in the event log. This log is accessible using the Admin Tool (Host
> View Event Log) or a browser at
http://<host_name_or_IP_address>:3011/
system/eventLog.
Notes • The event log is only available on JACE-4/5s.
• If accessing the event log with a browser, be sure to capitalize “eventLog” as
shown in URL.
The daemon logs the following dial-up events in the event log:
• Connects (including the IP address assigned to the JACE)
• Disconnects
• Connect failures (after the retry count is exhausted)
Figure 5-6 provides an example of ISP connects and disconnects written to the event
log.