Instructions

50
14. Troubleshooting
Problem Possible cause and solution
The product does not turn on. The
panel on the display is empty.
The plug is not properly connected to the wall outlet. Disconnect the plug
from the wall socket and connect it again after 10 seconds.
Thefusehasbeentriggered.Consultaspecialistworkshop.
The wall outlet is defective. Plug in the product to another household power
outlet.
Thewalloutletisnotfunctioningproperly.Connectanotherdevicetothe
wall outlet. If this appliance also does not turn on, contact a specialist
workshop.
Thepowercordisdamaged.Consultaspecialistworkshop.
The product does not heat up.
Closethedooruntilitclicksintoplace.
Checktoseeifthedoorisdamaged(see“8.Hazardsposedbymicrowave
radiation”onpage37).
The product does not begin
cooking.
Checktoseeifyouhavesetthekitchentimer.
The glass rotating plate does not
rotate properly.
Checkthetoftherollerringandglassrotatingplate(seethesection“b)
Insertingtheglassrotatingplate/grillingplate”onpage42).
Rotatingtheglassrotatingplate
makes a scraping or dragging
sound.
Checktoseeiftheglassrotatingplatecanrotateeasily.
Cleantherollerringandtheoorofthecookingchamber(seechapter“15.
Careandcleaning”onpage51).
Arrange the food or the container so that it does not protrude from the edge
of the glass rotating plate.
Thereissmokeorreinthe
cooking chamber.
Turn off the device immediately and pull the power plug out of the power
outlet!Keepthedoorclosedtosmotheranyamesthatmaybeinside.
RadioandTVreceptionare
impaired while the microwave is in
operation.
Set up the devices further apart.
All buttons and the dial Zeit/Menü
(time/menu)donotfunction.
Releasethechildsafetylock,see“o)ChildSafetyLock”onpage49.
The lighting in the cooking
chamber is defective.
Consultaspecialistworkshop.
The view window mists up. This is normal and is not a sign of malfunction.
Hot air escapes from the openings
of devices.
This is normal and is not a sign of malfunction. Ensure that there is
sufcientventilation.