Product Manual

Once the AC power is restored, the battery will
recharge, unless it is old or damaged. Press the
WHITE button for 1 second to reset the alarm.
PUMPING
This light will go on when the pump is operating.
If the “Pump was activated” alarm switch is OFF,
no alarm will sound. This is a normal function of
the system.
CHARGING BATTERY
This GREEN light goes on when the battery is
charging. The Basement Watchdog has a state-
of-the-art 20-amp charging system. It only
operates when the battery needs charging and
turns off completely when not in use. This will
increase the total life of the battery and keep
the battery at full charge.
SYSTEM OPERATING
This GREEN light is the “Watchdog” of the
system. Normally, this light is on. If the light
is off, there is a problem with the system.
Contact the Glentronics service department at
800-991-0466, option 3.
TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump for
approximately 25 seconds so it can empty all the
water in the sump pit. If there is no water in the
pit, the pump can run dry for this amount of
time. The alarm will sound and the “Pump was
activated” light will go on. After the pump has
stopped, push the WHITE button to silence the
alarm. If the WHITE button is pressed before the
pump has stopped, the alarm will go off
temporarily. Wait for the pump to stop pumping,
and then push the WHITE button to completely
silence the alarm.
PARTS & SERVICE INFORMATION
You can receive technical support, parts or
service information by calling Glentronics, Inc.
at 800-991-0466, option 3, or by visiting the
website at www.basementwatchdog.com. Send
your unit to the following address for repairs:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
Page 14
LIFT
FLOAT
Limited Warranty
GLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor,
battery box and control unit products are free from defective materials and workmanship for the
period indicated below:
All parts and labor (excluding installation) for a period of
two (2) years from the date of purchase
The defective product must be returned directly to the factory, postage prepaid with the original
bill of sale or receipt to the address listed below. Glentronics, Inc., at its option, will either repair
or replace the product and return it postage prepaid.
CONDITIONS
The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the services
described hereunder in either its original carton and inserts, or a similar package affording an
equal degree of protection.
The unit must not have been previously altered, repaired or serviced by anyone other than
Glentronics, Inc., or its agent; the serial number on the unit must not have been altered or
removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to
the instructions contained in the accompanying manual.
The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of
purchase and to establish warranty eligibility.
This warranty does not cover product problems resulting from handling liquids hotter than 120
degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive
solutions; normal wear; user abuse; misuse, neglect, improper maintenance, commercial or
industrial use; improper connections or installation; damages caused by lightning strikes, excessive
surges in AC line voltage, water damage to the controller, other acts of nature, or failure to operate
in accordance with the enclosed written instructions.
GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS EXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS
IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE
CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTY
NOT EXCLUDED HEREIN, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.
For information or service contact:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
800-991-0466
Model # BWD12-120C Serial # _____________________ Purchase Date__________________