Product Manual

1. Check the pump plug in the back of the unit
to make sure it is firmly connected. Check the
pump wires for any possible breaks.
2. If he pump wires are connected, test the
pump by lifting the float switch in the sump.
It should turn on when the float is lifted. Do
not push the WHITE button to test the pump
during this procedure. The pump is designed
to run dry, so if there is no water in the sump
pit during the test, the pump will not be
damaged.
3. If the control unit still indicates that the
pump is defective, replace the pump. The
procedure is described in the next column.
PUMP WAS ACTIVATED
When the water rises in the sump pit and lifts
the float switch, the pump will begin pumping,
and the “Pump was activated” light and alarm
will turn on. The pump warning stays on to alert
you to the fact that the standby system was used
to empty the water from the sump. Try to
determine what caused the system to activate.
• Check the main pump for failure. It may not be
working, the float switch may be stuck, or it
may be too small to handle the inflow of water.
• Make sure the check valve is working and
installed correctly. It may need to be
replaced.
• Make sure the discharge pipe is not clogged or
frozen.
• If the power was out, and the backup pump
was activated, you need to push the WHITE
button to silence the alarm
REPLACING THE PUMP
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
Review the safety instructions on page 1.
REFER TO PHOTOS BELOW
1. Unplug the pump from the back of the control
unit.
2. Release the rubber union or check valve and
remove the pump and the rigid PVC pipe
section from the sump pit.
3. Unscrew the pipe and fitting from the old
pump, and screw them into the new pump.
4. Lower the pump into the sump and reconnect
the rubber union or check valve.
5. Plug the pump wires into the back of the
control panel. BE SURE TO PLUG IN THE
MAIN AC PUMP.
BATTERY FUSE HAS BLOWN
Your Basement Watchdog has a 25-amp DC
safety fuse in the back of the cabinet to
protect the unit and the battery. If the fuse
blows, the alarm will sound to alert you to the
problem. Replace the 25-amp fuse. If it blows
again, unplug the computer control unit from
the wall and disconnect the battery cables
from the battery. Then call Glentronics’ service
department for instructions.
BATTERY HOOKED-UP BACKWARDS
If the battery cables have been connected to the
wrong posts, this warning light will go on. No
audible alarm will sound, but the unit will not
operate. Your Basement Watchdog will protect
itself from damage. Reverse the battery cable
connections and continue with the system hook-
up.
BATTERY CHARGE LEVEL
Your Basement Watchdog backup sump pump
system has a gauge which will report the level of
charge in the battery. As the battery’s energy is
depleted during operation without AC power, or
simply by aging, the gauge will indicate the
percent of charge remaining in the battery.
Should the percent drop below 25%, the “Battery
problem” indicator will light up and the alarm
will sound.
If this warning goes on while the pump is
running, you will have a minimum of 1 hour to
replace the battery. (In most cases the pump
does not run continuously, and therefore, it will
run much longer.) In a severe emergency, if a
replacement battery is not available, you could
temporarily use your car battery.
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DANGER
LIFT
FLOAT
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CORRECT HOOK-UP