Product Manual

TEST BUTTON
The TEST button may be used to check the pump
and system. Push the TEST button. This will
activate the pump for as long as you hold the
button.
TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump for
approximately 25 seconds so it can empty all the
water in the sump pit. If there is no water in the
pit, the pump can run dry for this amount of
time. The alarm will sound and the PUMP light
will go on. After the pump has stopped, push
the WHITE button to silence the alarm. If the
WHITE button is pressed before the pump has
stopped, the alarm will go off temporarily. Wait
for the pump to stop pumping, and then push
the WHITE button to completely silence the
alarm.
PARTS & SERVICE INFORMATION
You can receive technical support, parts or
service information by calling Glentronics, Inc.
at 800-991-0466, option 3, or by visiting the
website at www.basementwatchdog.com. Send
your unit to the following address for repairs:
Glentronics, Inc.
1150 Willis Ave.
Wheeling, IL 60090-5817
Page 14
LIFT
FLOAT
9
10
11
POWER
Possible Reasons
Power outage . . . . . . . . . . . . . . . . . . . .
An outlet, fuse or circuit breaker has failed .
The power cord is unplugged from the wall .
The charger is receiving less than 110 volts
from the outlet . . . . . . . . . . . . . . . . . . .
BATTERY
Possible Reasons
The battery fluid is low . . . . . . . . . . . . . .
PUMP WAS
Possible Reasons
The main AC pump failed because of a power
outage . . . . . . . . . . . . . . . . . . . . . . . . .
The main AC pump is broken . . . . . . . . . . .
The float switch on the main pump is
jammed or defective . . . . . . . . . . . . . . . .
The main AC pump could not keep up with
the inflow of water . . . . . . . . . . . . . . . . .
The check valve is stuck or installed
improperly and the water returns to the
sump pit . . . . . . . . . . . . . . . . . . . . . . .
The discharge pipe is blocked and the water
returns to the sump pit . . . . . . . . . . . . . .
BATTERY
Possible Reasons
Terminals are corroded . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . .
Battery is discharged . . . . . . . . . . . . . . .
Battery is damaged or old . . . . . . . . . . . .
FAILURE
Remedies
None. The backup pump will run on the battery
Try another outlet, replace the fuse or reset the
circuit breaker
Make sure the power cord is plugged in securely
None, if the utility company has instigated brown
outs. Otherwise, reduce the number of other
appliances on the circuit
FLUID LOW
Remedies
Add distilled water to the battery
ACTIVATED
Remedies
None. The backup pump was activated
Replace the main AC pump
Free the float switch or replace it
None. The backup pump was activated. If this is a
recurring problem, install a higher capacity main
pump
Replace the check valve or correct the installation
Clean out or replace the discharge pipe
PROBLEM
Remedies
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1 hour
of continuous pumping power left. Battery will
recharge when power is restored
Replace battery
Troubleshooting Guide
Read safety warnings & instructions before attempting any repairs or maintenance.
!
DANGER