Operation Manual

EN
page 36
USER SECTION
10. TROUBLESHOOTING
N.B. For any other problems, contact the Technical Assistance service.
The manufacturer reserves the right to alter the technical characteristics without prior notice.
Type of Problem Possible Causes Cure
The appliance does not start The main switch is turned off Turn on the switch
The appliance does not 
draw water
The water tap is closed Open the water tap
The rinsing arm nozzles or the 
electrovalve lter are clogged and/or 
caked with lime deposits
Clean the rinsing arm nozzles, the pipes and the electrovalve 
lter. If the machine has a water purier check the salt content 
or regenerate the resins more often
Faulty pressure switch Replace the pressure switch (call the Technical Assistance 
service)
Flashing of the cycle lamp See chapter 7 "Alarms"
Unsatisfactory washing 
results
The washing nozzles are clogged or 
the washing arms do not rotate
Unscrew and clean the nozzles and the rotating column, ret 
them correctly in their seats
Unremoved grease or starch  Detergent concentration too low
The lter is too dirty Remove the lter, clean it with a brush under running water and 
ret in its seat
Check the tub temperature (it must 
be between 50°C and 60°C)
Adjust the thermostat or check correct heating element opera-
tion
Length of washing cycle inadequate 
for type of grime build-up
Choose a longer cycle if possible, otherwise repeat wash cycle
Wash water too dirty  Empty water from the tub, clean lters; rell the tub and correct-
ly reposition the lters
Presence of foam Use of unsuitable products Use non-foaming detergent or use less of same detergent
Tub temperature too low Adjust the thermostat or check correct heating element opera-
tion
Glasses or dishes are not 
completely dry
Insufcient rinse aid Increase the amount of rinse aid by turning the screw on the 
dispenser (see paragraph "Rinse aid dispenser")
The rack is unsuitable for the glasses 
and dishes
Use a suitable rack enabling the dishes to be tilted so water can 
run off
The dishes have been too long in the 
tub
As soon as the wash cycle is nished, pull the rack out imme-
diately, allowing the air to dry the glasses and dishes more 
quickly
Rinse water temperature is less than 
75°C - 80°C
Check the temperature of the boiler thermostat
Surface of dishes and glasses too 
rough or porous for material wear
Replace type of dishes and glasses used
Streaks and spots on glas-
ses and dishes
Too much rinse aid Decrease the amount of rinse aid by turning the ne-adjustment 
screw on the dispenser (see paragraph "Rinse aid dispenser")
The water is too hard Check the water hardness. Water should not be harder than 
5-10 °f
For appliances with conditioners: 
too little salt in the salt container or 
the resins have not been properly 
regenerated
Fill the salt container (coarse salt: 1-2 mm grains) and regene-
rate the resins more often. If lime deposits are also observed on 
the body of the machine, have a qualied technician check the 
operation of the purier 
Salt present in dishwasher tub Thoroughly clean and rinse the appliance, and avoid spilling salt 
when lling the container
The appliance suddenly 
stops during the cycle
The appliance is connected to an 
overloaded circuit
Connect the appliance separately (call the Technical Assistance 
service)
A safety device has been activated Check safety devices (call the Technical Assistance service)
During wash cycle the 
machine stops and draws 
water
Water from the previous day has not 
been replaced
Empty the tub and rell it
The tub water temperature is too high Have the Technical Assistance service check the thermostat and 
the pressure switch
Faulty pressure switch
The overow tube is incorrectly 
positioned
Remove the overow tube and correctly reposition it
The booster pump can't 
prime
Little pressure on feeding Take out the boiler pipe and drain the pump










