User Guide

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6.3 Safety instructions for maintenance
o Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
PROBLEM CAUSE REMEDY
The device is turned
on but the control
light (brewing
indicator) has not
come on.
• The plug is not in the
socket.
• Loose fuse
• Damaged fuse
• Damaged control light
• Damaged fuse casing
• Insert plug
• Contact the seller
• Contact the seller
• Contact the seller
• Contact the seller
Coffee machine is
turned on but does
not function.
• Coffee machine is
calcified.
• Press the RESET button
on the back of the coffee
machine. Descale the
coffee machine.
The coffee machine
shuts off.
• Overheating protection
was triggered.
• Let the coffee machine
cool down. Press the
RESET button on the
back of the machine.
The
device
is turned
on, the brewing
indicator is on, but
hot water is not
flowing out.
• The main heater is
damaged
• Damaged thermostat
• Contact the seller
• Contact the seller