User Guide

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7. Possible Malfunctions
PROBLEM CAUSE REMEDY
The device is turned on
but the green control
light (brewing indicator)
has not come on.
• Plug not connected
correctly
• Fuse of mains opened
• Control lamp defect
• Switch defect
• Connect plug correctly
• Control fuse, test
machine on other plug
• Contact supplier
• Contact supplier
The coffee machine
shuts off.
• Overheating protection
was triggered.
• Let the coffee machine
cool down and press the
RESET button on the
back of the machine.
The descale indicator is
flashing.
• The level of calcium
deposits in the coffee
machine has become too
great.
• Clean the coffee
machine of deposits
(6.2 „Regular
descaling“)
The device is turned
on, the brewing
indicator is on, but hot
water is not flowing
out.
• The main heater is
damaged
• Damaged thermostat
• Contact the supplier
• Contact the supplier
The device is turned on,
the brewing indicator
does not come on and
hot water does not flow
out.
• Control panel damaged
• Damaged filling switch
• Contact the supplier
• Contact the supplier
Fuse releases right after
turning machine on.
• Electric short circuit • Contact supplier
The above described problem cases are given for orientation and as examples.
Should these or similar problems occur, please turn off the machine immediately
and don´t use it anymore. In order to check and repair your machine, please
contact a qualified expert or the manufacturer immediately.