User Guide

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7. Possible Malfunctions
Problem Cause Solution
Plates are cold.
• Device not connected to
an outlet.
• Device is not turned on.
• When checked for
damage, the ventilator
can be heard while the
device is in use: this
means the heating
element is damaged.
• The ventilator cannot be
heard: the ventilator is
damaged.
• The main breaker switch
is burned out.
• Connect the device to an
outlet.
• Turn the device on.
• Contact a sales agent.
• Contact a sales agent.
• Check the electricity
supply.
Dishes are not hot
enough
• Temperature is too low.
• Device has not been
allowed to heat long
enough.
• Set a higher temperature.
• Heat the device for a
longer time.
Plates are too hot.
• Temperature is too hot.
• Temperature dial is
damaged.
• Set a lower temperature.
• Contact a sales agent.
The control light at
the ON/OFF switch
does not come on
when the device is
active.
• The control light is
damaged
• Contact a sales agent.
The above described problem cases are given for orientation and as examples.
Should these or similar problems occur, please turn off the machine immediately
and don´t use it anymore. In order to check and repair your machine, please contact
a qualified expert or the manufacturer immediately.