User Guide

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6.3 Safety instructions for maintenance
o Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
PROBLEM CAUSE REMEDY
No power to machine.
• The device not plugged
into a live socket or not
switched on
• Cable damaged or split
• microswitch damaged or
faulty
• Check plug socket
• Contact retailer
• Contact retailer
Machine fails to
operate.
• Machine will not operate
with guards open
• Machine will operate on
timer or manual position
only.
• Belt damaged or broken-
replace belt
• Machine will not operate
if out of gear
• Check mixing bowl
guard / lift
• Check timer position
• Contact retailer
• Put in gear
Machine becomes
noisy.
• Ensure that bowl and
tool are correctly seated
• Uneven surfaces create
excessive resonance
• Worn bearings
• Damaged or faulty
gearbox
• Check mixing bowl and
tools
• Place the device on top
of an even and safe
surface
• Contact retailer
• Contact retailer
Machine loses power.
• Overlading of bowl
• Gear damaged or worn
• Damaged shaft bias
• Reduce load
• Contact retailer
• Contact retailer