System information

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If the login attempt fails, there may have been issues encountered during the creation of the Trusted Application Key. Use the following steps to
troubleshoot the Trusted Application Key:
Validate that the key lists the Trusted Application Key in eDirectory. The actual key is a 64-byte alpha-numeric string, for example:
B346A421039D0000803225001F008000B346A422039D0000803225001F008000
If the key does not look similar to this example, or if it contains non alpha-numeric characters, such as , it is likely due to insufficient
rights to the domain object in eDirectory when creating the object.
If the key structure is valid, it may be that the key credentials did not propagate to the Post Office database; perform a database rebuild
on the Post Office database, and restart the POA.
The SINGLE-SIGNON setting on the Novell Client can also cause issues with the Trusted Application Key. If this property is activated,
then the Trusted Application Key cannot log in to any account on the server unless the workstation is authenticated to eDirectory using
that account. If you can run the application when using the same GroupWise account as the account with which you are logged intosame
eDirectory but you cannot access any other accounts, then run the GroupWise Client on the station and ensure that Single Sign-On is
turned .off
If you are still unable to log in, delete the TRUSTED APP from ConsoleOne and regenerate using the GroupWise Trusted Application
Key Maker available from the page in the Barracuda Message Archiver.USERS > Client Downloads
Locating the Trusted Application Key
If the Trusted Application Key is not properly regenerating in ConsoleOne, use the following steps to delete the Trusted Application Key from the
eDirectory Configuration Container of the GroupWise POA:
To locate your Trusted Application Key, launch ConsoleOne, and then locate the object.Group Wise Node
Right-click on the object, and select .GW POA Properties
In the dialog box, click the tab.Properties Other
Under , expand the tree under :Attributes Trusted Application Key
How to Import IBM Notes NSF Files
This article refers to firmware version 3.5 or later and IBM Notes /IBM Domino 8.5 or later running on a Microsoft
® ® ®
Windows-based system.
In this article
Import Options
Barracuda Message Archiver NSF Import Utility
NsfDump.exe Command