User`s guide

1.
You can now initiate a connection by navigating to . For more information, see TheGreenBow's help system.Tools > Connection Panel
Troubleshooting Client-to-Site VPNs
If your client-to-site VPN is not working as expected, try the solutions that are provided
in this article for the following scenarios:
You Receive a Timeout Error on the Client
You Receive an Authentication Error on the Client
You are Able to Connect but Cannot Reach the Published Networks
Related Articles
How to Configure a Client-to-Site
VPN with IPsec
How to Configure a Client-to-Site
VPN with PPTP
You Receive a Timeout Error on the Client
The client might not be able to reach the public listen IP address of the Barracuda Firewall. Try to ping the public listen IP address of the
appliance from the client.
Go to the page and verify that the tunnel is configured correctly.VPN > Client-to-Site VPN
You Receive an Authentication Error on the Client
Go to the page and verify that the correct user authentication method is selected. VPN > Client-to-Site VPN
Go to the page and verify that the external authentication method is correctly configured.Users > External Services
Ensure that the correct username and password are being used to log in.
Verify that special characters are not being used in the password. If there are any special characters, change
the password and then try to connect.
You are Able to Connect but Cannot Reach the Published Networks
On the client, see if traffic is being sent into the tunnel. You can either check the routing table of the client machine or use the atracert
nd command-line utilities.traceroute
Go to the page and verify that the are configured correctly.VPN > Client-to-Site VPN VPN Access Policies
Ensure that the firewall rule for the VPN is allowing the traffic into the networks.
Site-to-Site VPN
Site-to-site VPNs let offices in multiple locations establish secure connections with each other over a public network such as the Internet. A
site-to-site VPN extends the company´s network, making resources available to remote employees. The Barracuda Firewall establishes strongly
It supports active and passive tunnel initiation and provides maximumencrypted IPsec VPN tunnels, using DES, 3DES, AES-128, AES-256, etc.
flexibility.