System information

16 Barracuda Control Server Administrator’s Guide
Connect to Barracuda Support Servers
In the Support Diagnostics section of the ADVANCED > Troubleshooting page, you can initiate a
connection between your Barracuda Control Server and the Barracuda Networks Technical Support
Center which allows technical support engineers to troubleshoot any issues you may be experiencing.
Contacting Technical Support
To contact Barracuda Networks Technical Support:
• By phone: call 1-408-342-5400, or if you are in the United States, (888) Anti-Spam, or
[phone]
• By email: use [e-mail]
• Online: visit http://www.barracuda.com/support and click Support Case Creation.
There is also a Barracuda Networks Support Forum available where users can post and answer other
users’ questions. You can log in or create a new Barracuda Networks account by clicking Sign In at
https://community.barracudanetworks.com/.