Installation guide

6. Troubleshooting
Problem
Cause Solution
When using Windows 7 the following
message about the Windows Aero color
scheme appears: "Windows has detected
your com puter ’s performance is slow. This
could be because there are not enough
resources to run the Windows Ae ro color
scheme. To imp rove...".
ClickShare uses resources from the GP U.
In combination with other programs which
do so, Windows 7 sometimes shows this
message suggesting to disable Aero to
improve the p erformance o f your laptop.
It is safe to ignore this mess age and
choose ’Keep the current color scheme’.
Base Unit does not start up correctly.
A U SB stick, ClickShare Button or another
USB device is c onnected to one of its USB
slots at start-up.
Remove the connected USB device and
restart t he unit.
During start-up the Bas e Unit freezes
a few minutes d isplaying the message
“ata_id[…]: HDIO_GET_IDENTIFY failed
for …”.
Thisisaknownissue.
The freeze lasts max imum 2 or 3 minutes.
The Base Unit starts up normally.
Base Unit does not function properly. The L AN IP address the Base Unit
received from the D HCP server is in the
192.168.1.xxx range.
Disconnect the LAN cable.
42 R5900004 CLICKSHARE 21/08/2012