ClickShare Installation Guide R5900004/00 21/08/2012
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• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules.
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Table of contents TABLE OF CONTENTS 1. Introduction to the Installation Guide .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3 1.1 1.2 1.3 About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About the documentation. . . . . . . . . . . . . . .
Table of contents 2 R5900004 CLICKSHARE 21/08/2012
1. Introduction to the Installation Guide 1. INTRODUCTION TO THE INSTALLATION GUIDE In this section you get a short introduction to the available ClickShare documentation. 1.1 • About this Guide • About the documentation • Symbols and fonts About this Guide Version Partnumber Description Level R5900004 Installation Guide Installation engineer Always check for the latest version of the manual on https://my.barco.com.
1. Introduction to the Installation Guide 1.3 Symbols and fonts Symbol overview The following icons are used in the manual : Caution Warning Info, term definition. General info about the term Note: gives extra information about the described subject Tip: gives extra advice about the described subject Font overview 4 • Buttons are indicated in bold, e.g. OK. • Menu items are indicated in italic. • Step related notes, tips, warnings or cautions are printed in italic.
2. ClickShare Specifications 2. CLICKSHARE SPECIFICATIONS This chapter gives an overview of the different parts of the ClickShare product. • About the product • About the Base Unit • About the Button • About the Tray 2.1 About the product Main Components The standard ClickShare Set consists of a Base Unit, a Tray and 4 Buttons. Depending on the location you buy the product, the software of the Base Unit is different. If needed, you can buy additional Buttons and Trays.
2. ClickShare Specifications 2.2 About the Base Unit Base Unit The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display. The Base Unit can be installed in three different ways. For more information on the actual installation, refer to "Installing ClickShare", page 13. Front layout of the Base Unit At the front of the Base Unit you can find a standby button, status LED strips and a USB port.
2. ClickShare Specifications Standby button The button at the front of the Base Unit has a power on/off function and a standby function. • When the system is awake, a short push triggers the system to go into standby mode. • When the system is in standby mode, a short push triggers the system to wake up. • When the system is powered on, a long push makes the system to shut down and power off. • When the system is shut down, a long push or short push triggers the system to start up.
2. ClickShare Specifications Image 2-4 Ventilation grids IN and OUT Make sure not to cover these grids during operation of the Base Unit. Always keep a free area of minimum 50 mm in front of all ventilation grids. Bottom layout of the Base Unit At the bottom of the Base Unit you can find the serial number label with the applicable certification logos.
2. ClickShare Specifications USB connector Through the USB connector you can plug the Button in your laptop (for sharing your screen) or in the Base Unit (for pairing the Button to the Base Unit or updating its software). Button If you click the button, the content of your screen will be shown on the display. Clicking the button during the meeting will toggle the sharing of your screen.
2. ClickShare Specifications Image 2-6 Tray layout Article number You can find the specific article number at the bottom of the Tray. Do not clean the Tray with products containing alcohol.
3. Getting started 3. GETTING STARTED 3.1 Basic Workflow Before actual use of the ClickShare product you should 1. Unpack the ClickShare components and accessories from the box. For a detailed overview of the content of the ClickShare box, refer to "About the product", page 5. 2. Install the Base Unit in the meeting room using one of the 3 possible installation methods. For more information on the installing procedures, refer to "Installing ClickShare", page 13. 3.
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4. Installing ClickShare 4. INSTALLING CLICKSHARE This chapter gives an overview of the different ways to install the ClickShare product. • Installation methods • On the table • Wall mounted • Mounted in a rack • Mounted to the ceiling • Connecting WARNING: Do not connect to the mains power during installation. WARNING: Make sure the mains power is within range of the users at all times! CAUTION: You cannot mount the Base Unit under a random angle. It should be mounted horizontal.
4. Installing ClickShare 4.3 Wall mounted Wall mounted You can use the mounting brackets included in the ClickShare box to mount the Base Unit to the wall. The total weight of the Base Unit — including the mounting brackets — is 2,9 kg.
4. Installing ClickShare 17 3m m Image 4-1 4. Secure the Base Unit to the wall with its front directed towards the ceiling, by putting the slots over the 2 screws. CAUTION: It is only allowed to mount the Base Unit front side up or down. Mounting on its side is not allowed! 4.4 Mounted in a rack Rack mounted You can also mount the Base Unit in a 19 inch rack. In this case, you need to order a rack mount separately. Please contact your Barco dealer.
4. Installing ClickShare To install the Base Unit in a 19 inch rack 1. Remove the four T10 torx screws at the bottom of the Base Unit. Image 4-2 Removal of pre-mounted screws 2. Place the Base Unit on the rack mount and secure it by using the four T10 torx screws. Refer to “1” on the figure below. 3. Fasten the antennae to the front panel of the rack mount. Refer to “2” on the figure below. 3 3 2 1 2 1 Image 4-3 4. Tighten the antenna cables to the back of the Base Unit.
4. Installing ClickShare 4.5 Mounted to the ceiling Mounted to the ceiling You can use the mounting brackets included in the ClickShare box to mount the Base Unit to a (false) ceiling. Necessary tools • a drill (type of drill depends on the type of ceiling) • T10 torx screwdriver Necessary parts • Mounting brackets (included in the ClickShare box) • 4 mounting screws To install the Base Unit to the ceiling 1.
4. Installing ClickShare Image 4-5 3. Secure the mounting brackets to the Base Unit using the four T10 screws. 4. Mount the Base Unit to the ceiling with the four mounting screws. Tip: This procedure should be performed by two people: one person holding the Base Unit in place, one person tightening the screws. 4.6 Connecting CAUTION: Make sure the Base Unit is installed properly before connecting. To connect the Base Unit before use 1.
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5. Configuring ClickShare 5. CONFIGURING CLICKSHARE In this section you get an overview of how you can configure the ClickShare product. 5.1 • Pairing • Pre-install of the Client software • Web Interface • Software update Pairing Pairing of the Buttons to the Base Unit To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. By default, the four Buttons delivered in the ClickShare set are already paired to the specific Base Unit.
5. Configuring ClickShare Image 5-2 Unplug Button from Base Unit The Button is now ready for use. 5.2 Pre-install of the Client software Client pre-install You can pre-install the ClickShare software on your laptop or on company level. How this is done depends on your IT infrastructure. When the software is pre-installed, a launcher application runs in the background. When you plug the Button in your laptop, the ClickShare application will be run from the Button automatically.
5. Configuring ClickShare 3. Enter the user name ’admin’ and the password and click OK. By default, the password is set to ’admin’. The web interface opens. Image 5-3 The ClickShare web interface contains three tab pages: Setup, Maintenance and Help. If you cannot find the IP address (e.g. there is no screen available) you should connect to the Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192.168.1.23.
5. Configuring ClickShare 2. Click the Setup tab and click Basic. The Basic tab page is displayed. Image 5-4 3. In the Identification section you can now - enter the name of the meeting room - add a welcome message to the screen - enter a location Note: The name of the meeting room is used by the Client software to identify the Base Unit it is connected to. 4. Choose the language you prefer for the web interface. 5. Click Apply to confirm your changes.
5. Configuring ClickShare To choose another background wallpaper 1. Go to the ClickShare web interface. 2. Click the Setup tab and click Wallpaper. The Wallpaper tab page is displayed. Image 5-6 3. Select one of the available wallpapers and click Apply. Note: By default, two wallpapers are present: a general Barco ClickShare wallpaper and the ClickShare Quick Start Guide. The following message appears. Image 5-7 The selected wallpaper is now in use. You can also add a personal wallpaper, e.g.
5. Configuring ClickShare The Wallpaper tab page is displayed. Image 5-8 3. In the Manage available wallpapers section, click Browse. 4. In the Choose file window, browse to the specific wallpaper you want to add and click Open. Note: The wallpaper should be in JPEG, PNG, BMP, GIF or TIFF format. Maximum file size per uploaded file is 2MB. 5. Click Add image. The wallpaper is added to the list above. 6. Select the added wallpaper and click Apply to make it the current wallpaper.
5. Configuring ClickShare The Display tab page is shown. Image 5-9 3. In the Resolution drop-down list, select the desired resolution or select Custom to enter a resolution (not present in the list) manually. Note: By default, the correct resolution is automatically set through the EDID (Extended Display Identification Data). Note: The maximum output resolution supported by ClickShare is 1920 x 1200. This includes Full HD 1920 x 1080. 4.
5. Configuring ClickShare Changing on-screen text format Via the web interface, you can change the color and style of the text and background. To change the on-screen text format 1. Go to the ClickShare web interface. 2. Click the Setup tab and click Display. The Display tab page is shown. Image 5-10 3. Enable (or disable) changing the on-screen text format.
5. Configuring ClickShare The Advanced tab page is displayed. Image 5-11 3. If desired, in the LAN Network Settings section, change: - the addressing: DHCP Assigned or Fixed Address. - the DHCP Client ID. - the hostname (by default ’ClickShare-’) 4. In the WiFi Settings section, you can now: - enter a public name (SSID) for the wireless network. Default SSID = ClickShare- - indicate whether you want to broadcast the SSID or not.
5. Configuring ClickShare Consulting the status of your ClickShare On the Status tab page of the web interface you can check the status of your ClickShare and get more information on the system characteristics. To check the status of your ClickShare 1. Go to the ClickShare web interface. 2. Click the Maintenance tab and click Status. The Status tab page is displayed.
5. Configuring ClickShare Image 5-12 It contains information on the LAN interface, the wireless network, the update history of the system, etc.
5. Configuring ClickShare The bottom of this page contains important status information such as proper functioning of all processes on the Base Unit and system temperatures. 3. If desired, click Restart System to restart or click Shutdown System to shut down. Consulting Buttons information The Buttons tab page of the web interface gives information on the Buttons that have been paired to the Base station. To get information on the Buttons paired to the Base 1. Go to the ClickShare web interface. 2.
5. Configuring ClickShare Image 5-14 You can download the Button’s log file or remove a specific Button from the list. Updating software versions You can update the Base Unit software via the Update tab page of the ClickShare web interface. To update the Base Unit software via the web interface 1. Download the latest version of the software from the Barco website (www.barco.com/clickshare). 2. Open the ClickShare web interface. Refer to "Accessing the ClickShare Web Interface", page 22. 3.
5. Configuring ClickShare The Update tab page is displayed. Image 5-15 The current version of the Base Unit software is shown. 4. To upload a new version of the Base station software, click Browse. 5. On your laptop, navigate to the new version of the software and click Open. Note: This should be an ipk file. You might have to unzip the file downloaded from the Barco website. 6. On the Update tab page, click Upload. Note: Updating the software to the Base Unit and installing it can take several minutes.
5. Configuring ClickShare The Configuration tab page is displayed. Image 5-16 3. You can now: - download the system configuration as .xml file. There are two versions of the configuration file: a full backup containing all information and history and a portable version you can use to duplicate settings on other base units. - upload a system configuration .
5. Configuring ClickShare The Password tab page is displayed. Image 5-17 3. Enter the old password. 4. Enter the new password. 5. To confirm, enter the new password a second time. 6. Click Apply. The administrator password has been changed. Changing the logging settings On the web interface it is possible to change the local and remote logging settings. Local logging means the log file is saved on the Base Unit itself. To change the local and remote logging settings 1.
5. Configuring ClickShare The Logging tab page is displayed. Image 5-18 3. If needed, adapt the local logging settings: - enable or disable debug logging - download the log file - clear the log file 4. Enable or disable remote logging: 5. To confirm your changes, click Apply. The new logging settings are now in use. ClickShare Help You can find information on your ClickShare product, Barco contact data and the End-User License Agreement (EULA) on the Help tab page of your ClickShare web interface.
5. Configuring ClickShare The Contact tab page is displayed. Image 5-19 On the Contact tab page you can find a link to the ClickShare home page. Consulting the Barco ClickShare EULA You can consult the Barco ClickShare End-User License Agreement on the Legal tab page of the web interface. To consult the Barco ClickShare EULA 1. Go to the ClickShare web interface. 2. Click the Help tab and click Legal. The Legal tab page is displayed.
5. Configuring ClickShare Image 5-20 Here you can find the complete Barco ClickShare End-User License Agreement. 3. If desired, click Save ... to save a copy of the agreement on your laptop. 4. In the File Download window, click Save. The Save as window opens. 5. Browse to the location you want to save the EULA file and click Save. A copy of the Barco ClickShare EULA has been saved to your laptop. 5.
5. Configuring ClickShare 6. At the end of the process, remove the USB stick from the Base Unit. Now the Base Unit reboots.
6. Troubleshooting 6. TROUBLESHOOTING 6.1 Troubleshooting list Problem solving Locate the problem you are experiencing in the table below and apply the solution. Problem Cause Solution Quality of the image on the meeting room The quality or length of the cable between • Replace the cable. display is not satisfactory the Base Unit and the display or the connection between these two. • Use another cable.
6. Troubleshooting Problem Cause When using Windows 7 the following message about the Windows Aero color scheme appears: "Windows has detected your computer’s performance is slow. This could be because there are not enough resources to run the Windows Aero color scheme. To improve...". Base Unit does not start up correctly. ClickShare uses resources from the GPU. It is safe to ignore this message and In combination with other programs which choose ’Keep the current color scheme’.
Index INDEX A About 3, 5–6, 8–9 Base Unit 6 Button 8 ClickShare documentation ClickShare product 5 Guide 3 Tray 9 3 3 P B Base Unit 6, 18 About 6 Connecting 18 Basic Workflow 11 Button 8, 21 About 8 Pairing 21 C Client software 22 Pre-install 22 Configuration 21 Connecting 18 Table 18 G Getting Started Wall 14 Installing ClickShare 13 Introduction 3–4 Fonts 4 Installation Guide 3 symbols 4 Introduction to the Installation Guide 11 I Installation 13–15, 17 Ceiling 17 Introduction 13 On table 13 rac
