User Manual

4 Apr-2023 - Rev 67 – add NT series
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Doc no.: LRC-TE-0057 Version:67 P 7 / 8
Uncontrolled if printed.
Validate on www.barco.com before use!
- LED tiles or modules must be shipped in Barco’s dedicated packaging; any damage caused by not shipping in this packaging will
be considered damage due to inappropriate use.
- The LED tiles must be unpacked under supervision of the Barco Customer Support Engineer attending the installation process,
unless the Installation Guidance service has been expressly waived by Barco.
- All LED tiles or modules must be inspected for mechanical damage prior to unpacking. In case of mechanical damage, pictures
of the material must be provided before the damaged material can be accepted as Dead On Arrival (DOA).
- TruePix modules come with a DOA-test
All TruePix modules must run through the DOA-test-sequence before unpacking. The test-sequence allows to check for
transportation damages, dead pixels or other defects before taking the module out of the box. If the test reveals any damages,
this must be reported immediately. The module shall be kept in its packaging with the seal unbroken. Any damage which the
LED-DOA-test can detect, but reported after the package seal is broken, is not covered by the warranty.
9. Barco application software
Product
Warranty Period
Service Policy (warranty entitlement)
OpSpace
3 months
Bug fixing
CMS
3 months
Bug fixing
XDS Control Center
3 months
Bug fixing
Transform C (Cinergy)
3 months
Bug fixing
Overture
3 months
Bug fixing
Enterprise Virtual Matrix
3 months
Bug fixing
Video wall Manager & Video
wall Management Suite
(WallConnect)
3 months
Bug fixing
10. Diffusive rear projection screens (Including Coated Screen V2)
Product
Warranty Period
Service Policy (warranty entitlement)
Glass screen
New Sale - 24 mth. ,
Replacement - 3 mth. /
Remaining warranty,
whichever is earlier
‘Repair on-site’ OR ‘Exchange of Screen’, Lead Time on Best Effort Basis; , help
desk business hours
(2)
Rigid Acrylic screen
Semi-Rigid screen
RigiFlex screen