User Manual

4 Apr-2023 - Rev 67 – add NT series
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
Doc no.: LRC-TE-0057 Version:67 P 5 / 8
Uncontrolled if printed.
Validate on www.barco.com before use!
Product
Warranty Period
Service Policy (warranty entitlement)
CX-30
12 months
Barco may opt to credit or refund the amount paid to Barco for the defective product.
The 1 year warranty period starts
at the point of activation or at 9 months after
shipment, whichever comes first. Activation of the product is done by connecting the
device to the internet and connecting to the auto-update servers when starting up the
unit for the first use. Details on the location and network requirements to reach these
servers can be found in the ClickShare Network Deployment Guide.
CX-50
12 months
C-5
12 months
C-10
12 months
3. LED-lit projection cubes
Product
Warranty Period
Service Policy (warranty entitlement)
O-series
24 months
Advance exchange of parts, next business day economy shipment
(3)
; help desk
business hours
(2)
.
All versions of M-series and their upgrades, coming with Display Port input, must be
registered at the Barco registration portal.
The warranty for those versions starts on the date of registration or 9 months
after shipment by the Seller, whichever comes first.
M-series
24 months
OSV-series
24 months
Upgrade kits towards LED
24 months
4. Laser-lit projection cubes
Product
Warranty Period
Service Policy (warranty entitlement)
OSV-HB Series
24months
Advance exchange of parts, next business day economy shipment
(3)
; help desk
business hours
(2)
.
All versions of ODL and Laser upgrades, coming with Display Port input, must be
registered at the Barco registration portal.
The warranty for those versions starts on the date of registration or 9 months
after shipment by the Seller, whichever comes first.
ODL series
24 months
EVD-721 LB
24 months
Upgrade kits towards Laser
24 months
5. LCD
Product
Warranty Period
Service Policy (warranty entitlement)
UniSee
36 months*
Exchange of parts after reception of defective part
(8)
, best effort economy shipment
(3)
;
help desk business hours
(2)
. The warranty starts on the date of registration or 9 months
after shipment by the Seller, whichever comes first.
KVD-B series
36 months
LVD-B-series
36 months
KVD-C series
36 months
LVD-C series
36 months
Barco Mounting Structure
The final pixel to pixel gap between two adjacent screens depends on the adjustment performance of the mounting structure used
and on the size of the video-wall. The possibility of damaging a panel during the installation is also highly dependent on the type of
mounting structure used. In order to achieve best in class pixel to pixel gap and minimize the risk to damage a panel during the
installation BARCO strongly advises to use BARCO mounting structure or another mounting structure that is also available for sales
at Barco.
UniSee always comes with a Barco mounting structure that prevents damage to the mechanical components during the installation
and uses the power of gravity to automatically align panels guaranteeing the best possible alignment in function of the tolerances and
the size of the wall. An installer must follow the dedicated training before attempting any configuration or installation. Before
unpacking the LCM, you must run the "LCM DOA test" using the test script supplied with the LCM to detect certain damages
(including mechanical damage, broken glass, glass cracks, horizontal or vertical line defects). If the test reveals any damages, you
must report them immediately and leave the LCM in its original packaging. Any damage which the "LCM DOA test" can detect, but
reported after the blue package seal is broken, is not covered by the warranty.
Light Leakage
If Light leakage observed, and it does not meet BARCO specifications please refer to the user manual for coverage.