User manual

BarcoMed Hardware Tab
120
determine the root cause of a customer problem. It probes the system
for various types of system information, and saves it to a web-page
report that can then be analyzed by the Barco ImageCare team.
BarcoMed Self Exam is implemented in a Wizard Format. The BarcoMed
Self Exam Wizard will first ask the user to provide detailed customer
contact information. After completion of the customer contact
information screen, the Wizard will then ask the user to provide a
description of the problem, and prompt the user to enter the Medical
Viewing Applications that they are using. The Wizard will then
automatically collect the diagnostic information from the user’s system.
When completed, the Wizard will alert the user of completion and open
the report. The report is saved in html format in one of two locations:
English Version of Windows
®
Report will be on the desktop
Non-English Version of Windows
®
Report will be in the user’s directory in a folder named “desktop”.
Languages Supported
BarcoMed Self Exam is currently available to run in English, German,
Dutch, Japanese
1
and Simplified Chinese
1
. The application will detect the
regional settings on the user’s machine and switch languages
accordingly. The default language is English.
Welcome Screen
The Welcome screen reminds the user to close all applications before
starting the wizard. The screens that follow guide the user through
gathering pertinent diagnostic data that will help in determining the
root of the problem.
1. Japanese and Simplified Chinese language support requires that both the
Locale and Default System Locale need to be set to Japanese with the Japa-
nese language pack installed. These are set in the Regional Options tool of the
Windows Control Panel.