Specifications

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Barco, President Kennedypark 35
8500, Kortrijk, BELGIUM
www.barco.com
ClickShare FAQ
Q: Do you offer DFS (Dynamic Frequency Selection) channels?
A: No, we do not offer DFS channels.
Troubleshoot
Q: When I play a video on my laptop, ClickShare shows a black screen
instead. How can I solve this?
A: If you are playing HDCP content, ClickShare will show a black screen because of HDCP regulation. If
you are playing a regular video, it is possible that the video player is using overlays, which prevents the
ClickShare application to screen scrape the image.
When you disable the overlay setting in your video player, the video will be shown on the central
display. Please refer to the manual of the video player for instructions on how to change this setting.
Q: When I look at my wireless networks, I cannot find the wireless network of
the Base Unit.
A: By default, the SSID of the Base Unit is hidden. How you can connect to a wireless network with
hidden SSID, depends on the operating system of your laptop. You can find instructions for your
operating system online. The default SSID and password to connect to the Base Unit are available in the
manual for IT and Facilities.
Q: In Windows XP, I cannot see the ClickShare drive in the window “My
Computer”.
A: This problem might be caused by a known issue of Windows XP. You can find more details and the
appropriate solution via this link.
Disclaimer: the content of this document is subject to change without notice. For
the latest information, please contact your local Barco representative or visit the
Barco website.