Specifications

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Barco, President Kennedypark 35
8500, Kortrijk, BELGIUM
www.barco.com
ClickShare FAQ
Q: Is ClickShare compatible with a MacBook with Retina display?
A: ClickShare using software version 01.01.00.0092 is not compatible with a MacBook with Retina
display. A software upgrade in October 2012 will rectify this.
Q: How does ClickShare work with video conferencing equipment?
A: If the video conferencing codec has a separate data channel, you can use the video output of the
ClickShare Base Unit as a video input in the codec.
Q: Do you offer an API or do you support RS-232 so we can control the
ClickShare Base Unit from other devices?
A: No, we do not offer an API or support RS-232 for the first release of ClickShare.
Q: Is ClickShare compliant with HDCP?
A: Yes, ClickShare is compliant with HDCP. This means that when HDCP content is shared with
ClickShare, a black image will be shown on the central display.
Administration
Q: Can you trigger a display wake up or stand by?
A: The integrator can define a period of inactivity (i.e. no ClickShare Button is connected to the Base
Unit), after which the ClickShare Base Unit will mute the video output to the display or projector.
Depending on the configuration of the display or projector, this can trigger a standby mode in the
display or projector.
As soon as a ClickShare Button is plugged into the laptop and connecting to the Base Unit, the Base Unit
restores the video output signal to the display or projector, showing a welcome message or introduction
screen. Another way to control the standby behavior of the ClickShare Base Unit is by pressing the
standby button at the front of the unit.
Q: Do I need to install something on my PC?
A: No. When you plug in the ClickShare Button, a drive will appear among the devices with removable
storage. On this ClickShare drive, an executable is available for Windows and for Mac. Double clicking
this executable will start the application required to use ClickShare. When the meeting has ended, you
can simply plug out the ClickShare Button and nothing will be left on your computer.
Q: Do I always need to start the application at the start of every meeting?
A: If you choose the “zero installation” scenario, you indeed have to start the application every time you
start using a ClickShare Button. For the rest of the meeting, you can simply click the Button to share
your content or to remove it from the central screen.
If you want to avoid starting up the application each meeting, you can choose to install a service on
your laptop. You can find this starter service installer on the ClickShare drive as well. Once installed,
this service runs in the background. Upon detecting a ClickShare Button being plugged in, it starts the
ClickShare application automatically. Note that you will need administrator rights on the laptop to install
this service.
Q: Do you offer a solution to protect the ClickShare Buttons from theft?
A: We do not offer a specific solution to protect the ClickShare Buttons or detect that they leave the
room. However, their design avoids confusion with a USB flash drive. Moreover, the ClickShare Button is
designed in such a way that people will notice it when walking away from the meeting room (weight,
size, cable,…).
In the rare case that one takes the Button away from a meeting room by mistake, the AV Manager can
pair the Button, when returned, with any meeting room.
The ClickShare Button can only be used in combination with a ClickShare Base Unit.