User Manual

8 Troubleshooting
Table 3: Troubleshooting
Problem Possible cause Possible solution
Chimney fire (recognized by a
roaring sound in the chimney)
Ignition of soot and tar de-
posits in the chimney.
• Set the control lever in the far
left position.
• Call the emergency services.
(112)
• Put out the fire in the appliance
with sand.
Warning:
Never use water
to put out the fire.
• Ventilate the house.
After the chimney has been extin-
guished, sweep the chimney and
inspect for damage.
Sweep the chimney minimum
once a year by a certified chimney
sweep.
The wood logs do not ignite The moisture content of the
wood logs is too high
• Use dried wood logs with a
moisture content of 10 - 20 %.
• Use wood briquettes
The combustion chamber is
not warm enough
• Do the recommended ignition
procedure. Refer to chapter
6.3.1 .
• Use the recommended amount
of fuel. Refer to chapter
5.2 .
The wood logs burn too fast Primary air inlet is open. Close the primary air supply. Ad-
just the amount of secondary air
and air wash with the control lever.
Refer to chapter 6.3.3 .
The chimney draught is too
high
• Reduce the amount of secon-
dary air and airwash with the
control lever. Refer to chapter
6.3.3
• Contact your installer.
.
The temperature of the room
does not rise sufficient
The fuel amount is too low Use the recommended amount of
fuel. Refer to chapter 5.2 .
The chimney draught is too
high
Contact your installer.
Excessive smoke escapes
when the door of the combus-
tion chamber is open
The chimney draught is too
low
• Do the recommended ignition
procedure. Refer to chapter
6.3.1 .
• Remove the break out strip
from the upper baffle. Refer to
chapter 6.3.4 .
• Contact your installer.
Troubleshooting
Box 20 55 25