Installation guide

Tools
Service Reports
If a hardware or software error is experienced it is possible to create a service report by pressing the
‘Download Service Report’ button. The service report contains information concerning the current configuration,
BLGW identification and the recent activity.
To download the service report on a connected computer, press the ‘Download Service Report’ button.
The contents in the text-box must be copied into to an e-mail and the service report should be attached to
the e-mail. The e-mail must then be send to Global Service at Bang & Olufsen.
- e-mail: [e-mail]
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