Installation guide
Troubleshooting 52
A product does not switch back to standby
If, during product assignment, a product does not automatically switch back to standby, there may be an internal address conict between two
products, although this is highly unlikely.
- First of all, double check that all products are working properly, respond to Beo4, and can access sources through BeoLink.
- Then, repeat the conguration procedure, and verify that this same product still does not switch back to standby.
- In order to determine which other product is involved in the addressing conict, power down other products one by one and repeat the
conguration. Start with Link products (BL Passive, BL Active), and then proceed to new products.
- Once the two conicting products are identied, take note of type number, item number and serial number of each, and contact Shared Service
Center for assistance.
System error
ML Gateway may report a system error by alternately ashing red / green on the front panel LED.
Possible causes of system error include:
- Software fault
- Internal communication error
- H8 module error
! In case of system error, always try to solve the problem by updating the software. If this does not solve the problem, ML Gateway must be serviced.
It is recommended to use the backup le (if it exists) for ML Gateway, so programmed data can be uploaded to the replaced module.