Specifications

19
Chapter 6
Q&A
Q: Why does the Home screen display No
Device
?
A:
Make sure that the C33X is plugged in/inserted correctly. If it is, and
No Device is still displayed, check the LED.
If the LED is not lit, the problem could be:
- The USB port is not activated. Check the Device Manager.
Q: The Home screen is stuck on Initial SIM Card ,
what should I do?
A:
Replug/reconnect the C33X. If this does not work, restart the
computer. If reconnection doesn’t make the C33X activate, check
the SIM card, which may have a poor connection or be locked.
Q: The SIM card is working, so why can’t the
C33X make a connection?
A:
Check the profile information; click
Menu
>
Profile
. See Chapter 2
for details.
If profile setting is in order, the radio or network setting may need
adjustment. Click
Menu
>
Setting
. See Chapter 4 for details. If
Radio and Network settings are in order, please check the signal
strength indicator in the upper left corner of the Connection
Manager.
Q: How do I import contacts into the Connection
Manager?
A:
Click
Menu
>
Contacts
>
- Import from the SIM Card.
- Import from Outlook.
- Import from the C33X Contacts folder.
Q: What microSDHC
TM
card tested in the
BandLuxe C33X?
A:
BandLuxe C33X have microSDHC reader and support up to 16GB
microSDHC cards. Due to the availability of microSDHC cards, we
recommend SanDisk microSDHC cards.
Q: C
an I prevent others from using my C33X?
A:
Yes. Click
Menu
>
Setting
>
SIM
to enable or change the SIM card
PIN code.
Q: Why do some SMS text symbols display
incorrectly on the receiving phone?
A:
This is related to the different decoding schemes used by various
mobile phones. Known problem symbols include:
~ ! @ # $ % ^ & * ( ) _ + ` - = { } | : “ < > ? [ ] \ ; ‘ , . /
Q: The Install Shield Wizard does not
automatically pop-up when I first plug in the
C33X , what should I do?
A:
In My Computer, right click on the drive with the Connection
Manager icon and select AutoPlay. This should initiate the Install
Shield Wizard.
BANDLUXE C33X (H:)
Q: My computer cannot boot with the C33X
connected. Why?
Signal
Strength
Indicator
A:
As discussed in Chapter 1, during installation the C33X is displayed
in My Computer as a portable storage device.
The computer treats the C33X as if it were a CD drive. Therefore, your
computer may be trying to boot from it, as if it were expecting a Boot
CD. Disconnect the C33X before booting.
Q: How do I view the .pdf Quick Start Guide and
User Manual?
A:
Click
Start
>
Programs
>
BandLuxe
>
BandLuxe Dashboard
and
choose either document. Both files require Adobe Acrobat 6.0+.