Quick Guide
Table Of Contents
/LPSLH]D\FXLGDGRVGHODSDUDWR
'HVREVWUXLU\OLPSLDUODERPEDGHHYDFXDFLyQ
&/,&.
$
%
3DUDXQODYDGRSHUIHFWR
)LOWURV
FRQWURODUORV
HQFDVRQHFHVDULR
OLPSLDUORV
*LUDUHOILOWURFLOtQGULFR
\H[WUDHUHOJUXSR
GHILOWURV
ODYDUORVEDMRHOJULIR
GHDJXD
FRORFDUORHQVXVLWLRâ
(QURVFDU
HOJUXSRGHILOWURV
£35(67$5
$7(1&,Ð1
$/$0$5&$
/RVEUD]RVGHDVSHUVLyQ
HOLPLQDUODV
REVWUXFFLRQHV
,QFUXVWDFLRQHV
H[WUDHUHOEUD]R
LQIHULRUKDFLDDUULEDâ
GHVHQURVFDU
HOEUD]RVXSHULRU
OLPSLDUORVLQ\HFWRUHV
EDMRHOJULIRGHDJXD
GHVREVWUX\pQGRORV
FRQXQPRQGDGLHQWHV
FRORFDUHOEUD]R
LQIHULRUHQVXVLWLR
HQURVFDU
HOEUD]RVXSHULRU
([WUDHUHOHQFKXIHGHODSDUDWRGHODWRPD
GHFRUULHQWH
5HWLUDUORVILOWURV\HOLPLQDUHODJXD
'HVPRQWDUODWDSDKDFLHQGRSDODQFD$
9HULILFDUVLHQODUXHGDGHDOHWDV
KD\DWUDSDGRVFXHUSRVH[WUDxRV
(QFDMDUODWDSDGHPRGRDXGLEOH%
0RQWDUORVILOWURV
3HTXHxDVDYHUtDVTXHSXHGHVROXFLRQDUXQRPLVPR
£YDOHODSHQD
$YHUtD &DXVDVSRVLEOHV
6ROXFLyQ
,QGLFDFLyQ(
\VHLOXPLQDQ
(OJULIRGHDJXDHVWiDJDUURWDGR
RFDOFLILFDGR
$EULUHOJULIR
,QVWDODUODPDQJXHUDGHDOLPHQWDFLyQGHDJXDGHPRGR
TXHQRIRUPHSOLHJXHVQLGREOHFHV
,QGLFDFLyQ(
\VHLOXPLQDQ
/DERPEDGHGHVDJHHVWiEORTXHDGD /LPSLDUODERPEDGHGHVDJHYpDVHPiVDUULED
2WURFyGLJRGHHUURU
([[[[VHLOXPLQD
,QGLFDFLyQ(
\VHLOXPLQDQ
5HVWRVGHDJXDHQ
HODSDUDWR
(ODSDUDWRWLHQHXQGHIHFWRWpFQLFR
(OWXERGHGHVDJHHVWiREVWUXLGR
RGREODGR
/DWDSDGHODERPEDGHGHVDJH
QRHVWiPRQWDGD
3RQHUVHHQFRQWDFWRFRQHO6HUYLFLRGH$VLVWHQFLD7pFQLFD
2ILFLDOGHODPDUFDLQGLFDUHOFyGLJRGHHUURUPRVWUDGR
,QVWDODUHOWXERGHGHVDJHGHPRGRTXHQRVHIRUPHQ
SOLHJXHVQLGREOHFHV
0RQWDUODWDSDYpDVHPiVDUULED
(OĂSURJUDPDGHĂODYDGRQRKDFRQFOXLGR
&HUUDUODSXHUWDGHODSDUDWR\FRQHFWDUORRLQWHUUXPSLU
HOSURJUDPDGHODYDGRHQFXUVR
YpDVH©3RQHUILQDXQSURJUDPDHQFXUVRª
,QGLFDFLyQ( /RVILOWURVHVWiQVXFLRVXREVWUXLGRV /LPSLDUILOWURVYpDVHPiVDUULED
(ODSDUDWRQRHVWiFRQHFWDGR
DODUHGGHDJXD
&RQHFWDUHODSDUDWRDODUHGGHDJXD
&RQH[LyQDODUHGGHDJXDSRWDEOH
HQODVLQVWUXFFLRQHVGHXVR
'HVHQFKXIDUHODSDUDWR
&HUUDUHOJULIRGHDJXD
$YHUtD &DXVDVSRVLEOHV
6ROXFLyQ
(QODVLQVWUXFFLRQHVGHXVRHQFRQWUDUiPiVLQIRUPDFLyQ
/DYDMLOODQRVDOHOLPSLD
+D\DUHQDRUHVLGXRV
DUHQRVRVHQODYDMLOOD
/DYDMLOODKDHVWDGRHQFRQWDFWR
XQDFRQRWUD
,QVXILFLHQWHGRVLILFDFLyQGHOGHWHUJHQWH
6HKDVHOHFFLRQDGRXQSURJUDPDLQDGHFXDGR
/DVERTXLOODVGHOEUD]RGHDVSHUVLyQHVWiQ
REVWUXLGDV
/RVILOWURVHVWiQVXFLRVQRHQFDMDQILUPHPHQWH
/RVEUD]RVGHDVSHUVLyQHVWiQEORTXHDGRV
&DUJDUODYDMLOODGHPRGRPiVLQGLYLGXDO
HYLWDQGRSXQWRVGHFRQWDFWR
5HVSHWDUODVLQGLFDFLRQHVGHOIDEULFDQWHGHWHUJHQWH
6HOHFFLRQDUXQSURJUDPDGHPiVLQWHQVLGDG
/LPSLDUORVEUD]RVGHDVSHUVLyQYpDVHPiVDUULED
/LPSLDUILOWURVYpDVHPiVDUULED
&RORFDUODYDMLOODGHPRGRTXHQRREVWDFXOLFHQ
HOOLEUHPRYLPLHQWRGHORVEUD]RVDVSHUVRUHV
0DQFKDVHLPSXUH]DV
6HREVHUYDQPDQFKDV
EODQFDVGHFDOHQODYDMLOOD
SXHGHQHOLPLQDUVH
0DQFKDVEODQFDVGHFDO
YDVRVWXUELRVRSDFRV
QRSXHGHQHOLPLQDUVH
(QODYDMLOODGHSOiVWLFRVH
SURGXFHQGHFRORUDFLRQHV
'RVLILFDFLyQH[FHVLYDLQVXILFLHQWH
GHODEULOODQWDGRU
(OGHVFDOFLILFDGRUGHDJXDHVWiPDODMXVWDGR
)DOWDVDOHVSHFLDO
/RVYDVRVQRVRQDSWRVSDUDHOODYDYDMLOODV
,QVXILFLHQWHGRVLILFDFLyQGHOGHWHUJHQWH
'HFRORUDFLRQHVGHELGDVD
DOLPHQWRVSRUHMHPSORVDOVDGHWRPDWH
(QFDVRGHTXHTXHGHQLPSXUH]DV
UHGXFLUODGRVLILFDFLyQ
(QFDVRGHPDQFKDVGHDJXDRFDO
DXPHQWDUODGRVLILFDFLyQ
$MXVWDUFRUUHFWDPHQWHHOGHVFDOFLILFDGRU
5HOOHQDUVDOHVSHFLDO
8WLOL]DUYDVRVDSURSLDGRVSDUDHOODYDGR
HQODYDYDMLOODV
8WLOL]DUGHWHUJHQWHSDUDHOFXLGDGRGHOYLGULR
5HVSHWDUODVLQGLFDFLRQHVGHOIDEULFDQWHGHWHUJHQWH
/DVGHFRORUDFLRQHVQRWLHQHQPD\RUHVFRQVHFXHQFLDV
GHVDSDUHFHQFRQVXFHVLYRVFLFORVGHODYDGR
/DYDMLOODQRVDOHVHFD
$EULOODQWDGRU $XPHQWDUODGRVLILFDFLyQ
&DPELDUGHSURGXFWR
(OGHWHUJHQWHFRPELQDGRHPSOHDGR
WLHQHPDODVSURSLHGDGHVGHVHFDGR
(PSOHDUDEULOODQWDGRU
$MXVWHGHODSDUDWR
$FWLYDUODIXQFLyQ©6HFDGRLQWHQVLYRªVHJ~QPRGHOR
Ð[LGRHQORVFXELHUWRV
/RVFXELHUWRVQRVRQLQR[LGDEOHV
/RVFXFKLOORVGHKRMDVGXUDVVRQPiV
SURSHQVRVDODDFXPXODFLyQGHy[LGR
Ð[LGRGHRULJHQH[WHUQR
8WLOL]DUFXELHUWRVDSURSLDGRVSDUDODYDGRHQODYDYDMLOODV
1RODYDUQXQFDHQHODSDUDWRSLH]DVTXHSXHGDQR[LGDUVH
'HVHQURVFDUODWRPDGHDJXDGHODSDUDWR
/LPSLDUHOILOWURGHDJXDGHODHQWUDGDGHODSDUDWR
(OFDXGDOGHDJXDGHEHUiDOFDQ]DUFRPRPtQLPR
HVWDQGRHOJULIRDELHUWRĂOPLQ
'HQRDOFDQ]DUVHHVWHYDORU
KDEUiTXHVXVWLWXLUHOJULIR
&DUJDUVRORYDMLOODDSURSLDGDSDUDHOODYDGRHQODYDYDMLOODVSUHVWDQGRDWHQFLyQDTXHQRFRQWHQJD
UHVWRVGHFHQL]DFHUDJUDVDWLQWDRHWLTXHWDVDGKHVLYDVHOLPLQDUUHVWRVJUDQGHVGHFRPLGD
PHUPHODGDRSURGXFWRVOiFWHRVDQWHVGHLQWURGXFLUODYDMLOODHQHOODYDYDMLOODV&RORFDUODVSLH]DV
GHOODYDYDMLOODVVLJXLHQGRODVLQVWUXFFLRQHVGHXVRGHODSDUDWRFRPSUREDQGR
TXHORVEUD]RVDVSHUVRUHVSXHGDQJLUDUVLQREVWiFXORV
'XUDQWHODHMHFXFLyQ
GHOSURJUDPDSXOVDU
ODWHFOD*DSUR[ĂVUHVHW
7RGDVODVLQGLFDFLRQHVVHLOXPLQDQ
DFRQWLQXDFLyQHQODSDQWDOODGHYLVXDOL]DFLyQDSDUHFH©ª
$OILQDOL]DUHOSURJUDPDVHPXHVWUD©ª
,QWHUUXPSLUSURJUDPD &DUJDUFRUUHFWDPHQWHODYDMLOODHQHODSDUDWR