User`s guide

Table Of Contents
What to do next
Problem Establishing a Connection When Using a Proxy
Sometimes if you attempt to connect to View Connection Server using a proxy while on the LAN, an error
occurs.
Problem
If the Horizon View environment is set up to use a secure connection from the remote desktop to View
Connection Server, and if the client device is configured to use an HTTP proxy, you might not be able to
connect.
Cause
Unlike Windows Internet Explorer, the client device does not have an Internet option to bypass the proxy
for local addresses. When an HTTP proxy is used for browsing external addresses, and you try to connect to
View Connection Server using an internal address, you might see the error message Could not establish
connection.
Solution
u
Remove the proxy settings so that the device no longer uses a proxy.
Chapter 5 Troubleshooting Horizon View Client
VMware, Inc. 43