User`s guide

Table Of Contents
Procedure
1 Use the Horizon View Client interface tools to display the General settings list.
If you are using full-screen mode, tap the Horizon View Client Tools icon and tap the settings icon. If
you are not using full-screen mode, the Settings button is in the upper-right corner of the screen.
2 Tap Enable log to select the check box and tap OK to confirm your choice.
After log collection is enabled, Horizon View Client generates a log file it quits unexpectedly or when it is
exited and relaunched.
Manually Retrieve and Send Horizon View Client Log Files
When Horizon View Client log collection is enabled on your device, you can manually retrieve and send log
files at any time.
This procedure shows you how retrieve and send log files through Horizon View Client. You can also
retrieve log files by using tools that can access app storage space. Horizon View Client saves log files in the
Android/data/com.vmware.view.client.android/files directory.
Prerequisites
n
Verify that an email client is available on your device. Horizon View Client requires an email client to
send log files.
n
Enable View Client log collection. See “Enable View Client Log Collection,” on page 39.
Procedure
1 Use the Horizon View Client interface tools to display the General settings list.
If you are using full screen mode, tap the Horizon View Client Tools icon and tap the settings icon. If
you are not using full screen mode, the Settings button is in the upper-right corner of the screen.
2 Tap General settings.
3 Tap Send the log.
Horizon View Client uses the email client on your device to create a message. The body of the message
contains information about your device. If your email client can send multiple attachments,
Horizon View Client attaches the last five log files to the message. If your email client cannot send
multiple attachments, Horizon View Client compresses the last five log files and attaches a ZIP file to
the message.
Disable View Client Log Collection
Because log collection affects the performance of Horizon View Client, disable log collection if you are not
troubleshooting a problem.
Prerequisites
Verify that you have Horizon View Client 2.2 or later.
Procedure
1 Use the Horizon View Client interface tools to display the General settings list.
If you are using full screen mode, tap the View Client Tools icon and tap the settings icon. If you are
not using full screen mode, the Settings button is in the upper-right corner of the screen.
2 Tap Enable log.
View Client clears the Enable log check box.
Using VMware Horizon View Client for Android
40 VMware, Inc.