User guide
Table Of Contents
- Introduction
- Overview of ReadCenter Analytics and Analytics Mobile
- Program Startup
- Main Screen
- System Outline
- Fixed and Mobile Reading Cycles
- Save/Clear Reads
- Read Input File
- Apply Gateway Readings to the Customer Account Records
- Load Collectors
- Unload Collectors
- Route Reading Reports / Run Reports
- Write Output File
- Gateway Reading Reports
- Custom Reports
- Analytics
- Accounts and System Settings
- System Requirements
- Software Function Detailed Description
- Codes
- Using the Tool Bars
- Radix Handheld File Transfer
- ReadAll Handheld File Transfer
- Mini Mobile Interrogator (MMI) File Transfer
- Backup Operation
- Troubleshooting
- Technical Support
Account Fields
• For fields passed to the handheld or laptop, sizes listed here may vary from what can be displayed.
• Field sizes listed may vary from those defined in the structure of the input file from the billing system.
Customer
The Customer section displays the Account ID,
First Name, Last Name, House # and other
customer information including the physical
address where the meter is located.
Field Name Type Size Description
Account ID Alphanumeric 50 Used to link the billing system record to the ReadCenter Analytics or Analytics Mobile record
(see Note below).
Description Alphanumeric 50 Optional customer information.
First Name Alphanumeric 50 First name of the customer who lives at the address—if a residence—where the meter is
located.
Last Name Alphanumeric 50 Last name or business name of the customer at the address where the meter is located.
House # Alphanumeric 50 Number of the address—residence or business— where the meter is located.
Street Name Alphanumeric 50 Street name of the address where the meter is located.
City Account Table 50 Optional—city where the meter is located.
State Account Table 50 Optional—state where the meter is located.
ZIP/Postal Account Table 50 Optional—the ZIP or postal code where the meter is located.
Category Account Table 50 Optional—for future development to identify a customer category such as residential or
commercial.
ACCOUNT ID Note:
• The Account ID is associated with the physical location of the meter and does not change when the meter,
endpoint or tenant changes. If the billing account number does not fit this criterion, a location identifier—if one
exists—may be used.
• The combination of the Account ID and Service # (under the Registration tab) forms a unique identifier for each
meter reading. If the last digits of the Account ID hold a tenant number, ReadCenter Analytics will be configured to
store it separately in one of the fields (such as the Description field). If ReadCenter Analytics does not find a record
with the combined Account ID and Service # specified in the input file from the billing system, it creates a new
record.
User Manual
Page 53 June 2014