User guide

APPLY GATEWAY READINGS TO THE CUSTOMER ACCOUNT RECORDS
ReadCenter Analytics
Gateway Reading> Gateway Reading Reports
ReadCenter Analytics Mobile
n/a
Fixed Network Only: This section is intended for customers with a fixed network system. Customers using ReadCenter
Analytics exclusively for a mobile network may skip this section.
Use this function to obtain billable readings for a desired date and post them on the customer account records.
OTE:N If you receive a "Duplicate Endpoint Serial #" message, refer to "Troubleshooting" onpage108.
1. Select Last Read from the Select Report column on the left.
Result: Last Read displays in the eld below the list of Reports and the End Date defaults to the current date.
2. Use the End Date drop-down menu to post reads for a specic date. For example, customer reads are always posted
on the 25th regardless of holiday or weekend.
3. Select the Period of time desired. (Example, Previous Week)
4. Click Run Report and then click the Apply button to apply the readings. A message similar to Sample 1 appears
when the task is complete. Read the message to ensure you received what you expected.
Sample 1
Sample 2
In Sample 2, a Save/Clear Reads function was not done or the reading cycle was processed out of order. Therefore
readings were not applied.
OTE:N "Endpoints Not On File" refers to endpoints received by a gateway that do not have an account record in the
database with a matching endpoint serial number.
ReadCenter® Analytics & Analytics Mobile
Page 18 June 2014