Hardware Solutions for Gas Utilities

TECHNICAL SUPPORT
Errors do not normally occur, so it is important to report all occurrences of error windows to Badger Meter Technical Support.
OTE:N Trouble Codes and/or information from any notes created in Comments Codes/Messages can be useful when
reporting a problem to Technical Support.
What to Report
Provide the following information if possible when contacting Technical Support:
• The handheld screen that was active
• The steps being performed at the time
• Any entries that were made on the screen
• The error message, including any error code and explanation that is shown
• The current condition of the laptop
The Technical Support Specialist may request you to fax notes or other information to assist in the investigation.
Contact Badger Meter Technical Support by phone, email or fax
Phone: [phone]
Email: [e-mail]
Fax: [phone]
TECHNICAL SUPPORT
Page 92 April 2014ORION® Field Application for Trimble® Ranger 3