Hardware Solutions for Gas Utilities

TROUBLESHOOTING
Communications Error
The correct COM port must be set for any hardware attached to the handheld. See "Hardware" onpage49 and "Valid COM
Ports" onpage82 for additional information.
Performing a Quick Read While Route Reading
If you are using the route reading software and attempt to access the ORION Endpoint Utility software to perform a quick
read by going to Windows Start> Badger Field Applications> ORION Endpoint Utility, you will receiver a transceiver
communication error as shown here.
If you receive this error, tap Cancel. Then tap the Menu button and select Exit to return to route reading.
To perform a quick read while route reading, use the following steps to avoid a transceiver communications error.
1. From the Read Menu screen, tap the Menu button at the bottom of the screen.
Result: The Read Menu is displayed.
2. Tap the To Main Menu button at the bottom of the screen.
Result: The Main Menu opens.
3. On the Main Menu, select Program & Quick Read.
4. When you have completed the quick read, tap the
Menu button at the bottom of the screen.
5. On the menu that displays, select Exit.
Result: The software automatically returns to the Read
Menu screen in the route.
TROUBLESHOOTING
Page 90 April 2014ORION® Field Application for Trimble® Ranger 3