Warranty

Bad Elf retains the exclusive right to repair or replace (with a new or newly-overhauled
replacement product) the device or software or offer a full refund of the purchase price at its sole
discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR
ANY BREACH OF WARRANTY.
To obtain warranty service, contact Bad Elf Product Support for shipping instructions and an
RMA tracking number. Securely pack the device and a copy of the original sales receipt, which
is required as the proof of purchase for warranty repairs. Write the tracking number clearly on
the outside of the package. Send the device to the Bad Elf warranty service station.
Online Auction Purchases: Products purchased through online auctions (that means purchases
not made through bad-elf.com, or an approved retail shop) are not eligible for warranty coverage.
Online auction confirmations are not accepted for warranty verification. To obtain warranty
service, an original or copy of the sales receipt from the original retailer is required. Bad Elf will
not replace missing components from any package purchased through any online auction.
Please contact us at support@bad-elf.com
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.