User manual

Important Information

117

6.3 Limited Hardware Warranty

SR Research Ltd.

5516 Main St., Osgoode, Ontario, Canada K0A 2W0

EyeLink 1000 Product Hardware– Limited Warranty

SR Research Ltd. warrants this product to be free from defects in material and

workmanship and agrees to remedy any such defect for a period as stated below

from the date of original installation.

EyeLink CL High Speed Camera – One (1) year parts and labor.

EyeLink 1000 Illuminator Module – One (1) year parts and labor.

EyeLink 1000 Head Support System (excluding gel pads) – One (1) year parts and labor.

High Speed PCI Frame Grabber– One (1) year parts and labor.

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to any product which has been improperly

installed, subjected to usage for which the product was not designed, misused

or abused, damaged during shipping, or which has been altered or repaired in

any way that affects the reliability or detracts from the performance. Any

replaced parts become the property of SR Research Ltd.

Computer system components used with the EyeLink 1000 system are excluded

from this warranty unless expressly agreed to be otherwise in writing by SR

Research Ltd.; contact the original computer manufacturer for service and

support of computer components.

This warranty is extended to the original end purchaser only. Proof of original

date of installation is required for warranty service will be performed.

This warranty does not apply to the software component of the product.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT WILL SR RESEARCH LTD. BE LIABLE FOR ANY SPECIAL,

INDIRECT, OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation

of incidental or consequential damages, or the exclusion of implied warranties,

so the above limitations and exclusions may not be applicable.

WARRANTY SERVICE

For product operation and information assistance, please visit http://www.sr-

research.com and submit a support request or contact a SR Research Ltd.