User manual
Chapter 5: Troubleshooting
Troubleshooting guide 145
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Troubleshooting
The
Administrator
password does
not work.
Someone has
changed the
Administrator
password.
If the correct password is not
found, you have to reset the
password.
Contact your supplier for a reset
code. You must provide the serial
number and IMEI number of the
terminal.
Then enter the web interface and
reset the password as described
in: Resetting the Administrator
password on page 119.
Problem Possible Cause Remedy