User`s guide
Transducers
Transducer Troubleshooting
2-6 Revision D.0
Transducer Troubleshooting
Always make sure that the active preset is appropriate for the study being 
performed.
Symptoms Suggestions
No Probe or ?? 
Probe is displayed 
on the imaging 
screen.
Place the transducer connector lock in the horizontal 
position.
Make sure the correct transducer slot is selected on the 
touch panel (Left, Center, Right, or Nonimage, under 
Probe).
No image. Select the transducer on the touch panel (Left, Center, 
Right, or Nonimage, under Probe).
Check to see if the transducer connector has any bent 
pins; if not, reconnect the transducer to ensure it is 
seated properly.
Image is too soft, 
hazy, or gray.
Adjust the Postproc rotary control to increase 
grayscale contrast.
Compress to reduce low-level echoes.
Persist to sharpen the image.
Adjust monitor settings.
Image has too much 
contrast or is 
grainy.
Adjust the Postproc rotary control to obtain the 
desired image appearance.
Compress to increase low-level echoes.
Use a higher Frequency Fusion setting. Otherwise, 
change to a higher frequency transducer.
For slow-moving structures,  Persist to soften the 
image.
Adjust monitor settings.
Tip: Postproc, Edge 
Enhance, and Persist 
are 2D/BMode 
controls. After 
adjusting controls, 
always check the 
transducer position.










