Owner's Manual
Tru Pointe
Instruction 0019-9328
14
Troubleshooting Guide
The following table lists the causes and remedies for the most common 
problems that may occur with the instrument. 
If the information in Table 1 does not solve the problem, or for help with 
any problem that is not listed, please contact one of the Bacharach Sales/
Service Centers listed in Section Parts & Service.
TABLE 1. TROUBLESHOOTING GUIDE
Symptom Probable Cause & Remedy
Instrument does not turn 
ON.
a. Batteries are dead or installed back-
ward. Install two fresh ‘D’ alkaline bat-
teries per Section Battery Installation.
b. Faulty refrigerant sensor. Remove sen-
sor and turn ON instrument. If instru-
ment now operates, replace sensor per 
Section Sensor Replacement.
The 
power on LED is 
ashing.
Low battery indication. Replace batteries 
per Section Battery Installation.
The 
high sensitivity LED 
isashingincleanair.
a. Sensor depleted or faulty. Replace sensor 
per Section Sensor Replacement.
b. Batteries are nearly depleted. Replace 
per Section Battery Installation.
The 
leak rate LED is 
turned on steady, and the 
audible indicator is produc-
ing a steady tone.
a.  This is normal during warm up. After 
warmuptheash/tickrateshouldslow
down to less than 1 or 2 times per second.
b. Probe tip clogged, not allowing air to 
owoversensor.Unclogprobetip.
Instrument does not re-
spond to the presence of 
refrigerant.
a. Sensor nearly depleted or faulty. Replace 
sensor per Section Sensor Replacement.
b. Probe assembly loose. Push nose cone of 
probe assembly back into instrument.
c.  Probe tip clogged, not allowing air to 
owoversensor.Unclogprobetip.
d. Crack in rubber sheathing that covers 
theprobe’sexibletube,allowingairto
enter through the crack. Replace probe 
assembly.
Troubleshooting










