User manual

9.4 | Troubleshoong Pro-Stcher User Manual
Problem/Symptom Correcve Measure
Jumps between repeated paerns
Use of any of the Repeat opons results in a
jump between each paern
When using the Repeat funcons, if the start and/or
stop points are within the block of the paern (i.e. they
are not located at the le and right-hand sides of the
paern block) and/or not at the same height, there will
be a jump between each repeat of the paern. This can
be corrected by selecng the Point 2 Point box in the
Repeat screen.
Error messages
Motor Error with lightning bolt icon in the top-
right corner (may occur with various types of
Motor Error messages on the screen).
This will occur with various types of motor errors.
Generally they mean that the Pro-Stcher cannot
communicate with the motors. Check that the carriage
is plugged in and that the serial cables are connected
properly into the box behind the Pro-Stcher computer.
If everything is connected properly and power is
on, press the lightning bolt buon to aempt to
reestablish communicaon with the motors. The icon
will turn to either a red or green motor buon once
communicaons are re-established.
Buer Underow If a message with the words Buer Underow appears
while stching, it is an indicaon that data is not geng
to the motors quickly enough. This may be due to
something in the computer tying up the CPU. Although
it may be possible to resume quilng by simply pressing
red X box to close the error message and then pressing
the Motor Error lightning bolt buon at the top right-
hand corner of the screen, it is best to cancel the
current design stch-out, save the paern, and re-boot
the computer. Use the New Start Point funcon
if necessary to resume from where stching was
le o.
System Restore or System Repair message
on boot-up.
If a message appears on boot-up (black screen, white
text) that asks whether to run System Restore or Start
Windows Normally, select Start Windows Normally by
using the keyboard. Plug the keyboard into the open
USB port using the USB extension cable and press Start
Normally and the system should resume as normal.
The computer will default to the System Restore screen
(more of a typical Windows blue/white screen) if you
do not select the Start Normally opon in me. If this
occurs, use the power switch to reboot the computer
and try again.