User manual

9.2 | Troubleshoong Pro-Stcher User Manual
Problem/Symptom Correcve Measure
The Pro-Stcher stches, but the stch lengths
vary and the quilng machine slows down or
even stops in some direcons.
The problem can be narrowed to a specic encoder
wheel by running the quilng machine manually. Start
the quilng machine from the handlebars in Stch
Regulated mode and only move the machine le
and right. Then try only moving front and back. If the
quilng machine stops stching while moving front and
back, then the problem is with the encoder mounted
to the back of the machine. If it stops stching le
and right then the problem is with the encoder on the
carriage. Make sure the encoder wheels roll on the
tracks when moving the quilng machine and also that
the gray stch regulator cable is plugged in securely to
the encoders.
The white gears do not engage the blue exirack
When the quilng machine is pushed by hand,
the horizontal and/or vercal crosshair lines do
not move.
Make sure the white gears fully engage the blue rack.
Use the manual engagement/disengagement tool
to adjust. Insert into the hole at the front of the EZ
Carriage.
The X and/or Y axis gears are only parally engaged
Stched designs appear jagged or wobbly.
With the Pro-Stcher powered and motors
engaged and enabled (locked in posion),
pressing the machine side to side or front to
back allows a lile moon but the white gear
does not rotate.
Make sure the white gears completely engage the blue
rack. If the X-axis gear does not naturally fully engage
without lowering the white gears, it may be because
the X-axis motor assembly is slightly narrower than the
carriage. It may be necessary to insert a thin washer
between the X-axis assembly bracket and the side(s) of
the carriage. To do this, remove the black screws that
mount the motor assembly to the sides of the carriage
and wedge the washers between the inner wall of the
carriage and the motor assembly bracket. This should
relieve the pressure/bend added to the motor assembly
if it is slightly undersized for the carriage.
One or more of the pulleys/gears on the X or Y axis assemblies are loose
Stched designs appear jagged or wobbly.
With the Pro-Stcher powered and motors
engaged and enabled (locked in posion),
pressing the machine side to side or front to
back allows a lile moon and the white gear
does rotate.
Monitor the motor assembly while engaged and
enabled to determine which gear/pulley is slipping. It
will most likely be either the gear mounted directly to
the motor sha or the gear mounted to the sha that
drives the white gear. Use the appropriate Allen wrench
to ghten both set screws on the gear. The motor gear
requires a 1/16” Allen wrench and the larger gear on
the drive axle with the white gear requires a 5/64” Allen
wrench.